https://bugs.freedesktop.org/show_bug.cgi?id=36313

--- Comment #10 from Jehan <[email protected]> 2012-08-28 03:29:21 UTC 
---
Hello,

I can tell this is still happening in LibreOffice 3.6.
I have been trying to convert various documents from various languages (so with
non-ASCII characters, like from Chinese, Japanese, French). Non ASCII character
often fail to convert.

For xls or xlsx characters, I use the command:
$ oowriter --headless --convert-to csv <some file>.xls

For docs:
$ oowriter --headless --convert-to txt:TEXT <some file>.doc

And I get the Japanese or Chinese characters unconverted.
Actually sometimes it works fine. If for instance I create a file from scratch
in LibreOffice and writes down some Japanese in it. It would convert fine (at
least in my basic test). Yet if I take a doc/xls from someone else (most
probably created in Microsoft Word/Excel), Japanese characters ends up all
being '?' character.

Note that if I convert the same document to pdf, the Japanese characters are
well displayed.
What kind of information do you need to debug this? I would have hard time to
send the documents which fail because we are not allowed. And I don't have easy
access to a Windows machine to try and create a doc there, in order to
reproduce the issue. But I may still try.

I guess I cannot change the status myself, to reopen the ticket, can I? The
statement link above seems to say that a QA member has to do it.

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