https://bugs.freedesktop.org/show_bug.cgi?id=36677
tenbob <[email protected]> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | --- Comment #26 from tenbob <[email protected]> 2012-08-29 03:47:48 UTC --- This bug needs to be REOPENED because it is still happening and is bound to affect a lot of users. I tried to upgrade from v3.4.3 to v3.6.0.4 on Windows Vista and hit the same bug. The installer complained that I needed to shut down LibreOffice and the Quickstarter then terminated with the message "The Wizard was interrupted before LibreOffice could be completly installed. Your system has not been modified ...". Neither of the programs complained about was in fact running. Apparently the reason is that the installer has insufficient privilege to remove the earlier version of LibreOffice. But the error message is completely erroneous, giving misleading information on what is wrong. So a perfectly standard upgrade fails and the user has no way to resolve it. To make a acceptable fix, could the developers please try one of the following solutions. (A) Find a way to elevate the privilege so the uninstaller works properly. (B) Make the installer display a meaningful error message, such as "This installer cannot uninstall the earlier version of LibreOffice that is present on your system. Please uninstall this manually using the Control Panel, then run the installer again." Thanks, tenbob -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the assignee for the bug. _______________________________________________ Libreoffice-bugs mailing list [email protected] http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
