https://bugs.freedesktop.org/show_bug.cgi?id=54992
Roman Eisele <[email protected]> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEEDINFO Ever Confirmed|0 |1 --- Comment #2 from Roman Eisele <[email protected]> 2012-09-18 09:47:25 UTC --- Thank you very much for your bug report! However, I can not reproduce the crash, neither with LibreOffice 3.6.0.4 (the version you used) nor with the current pre-release version 3.6.2.1. If I follow the steps to reproduce give by you, I get (as execpted) a list of help topics related to report(ing). I use Mac OS X 10.6.8, but this should not make a big difference here ... So we must find out what makes the difference, i.e. why LibreOffice crashes in these situations for you, but not for me. 1) Which language pack do you use, i.e., what is the user interface language of LibreOffice? E.g., US English, UK English, French ... And what is the user inferface language of your Mac OS system? (We need to know this in order to make sure that we use the same settings for testing.) 2) Can you please try to start with a fresh LibreOffice user profile, to test if some corrupted local settings have influence on this issue? To do so, please: a) Quit LibreOffice, if running. b) Go to <Your main drive>/Users/<Your user folder>/Library/Application Support/ c) In this folder, there should be a folder called “LibreOffice”, which contains most LibreOffice settings (and therefore is called the “user profile folder”). Just rename this folder so something else, e.g. “LibreOffice-old”. d) Start LibreOffice again (the startup should take longer, because LibreOffice creates a fresh user profile. e) Test the issue again. Does LibreOffice still crash, and with a similr crash report? 3) You can also try to switch to the latest official LibreOffice release, version 3.6.1.2, which is available from http://www.libreoffice.org/ and which fixes many other bugs which are still in LibreOffice 3.6.0.4 -- so updating is a good idea anyway, and maybe this issue was fixed by some other fix, too. OR you can even go directly to the current pre-release, 3.6.2.1, which fixes even more bugs and is available from http://www.libreoffice.org/download/pre-releases/ So please test if 3.6.1.2 or 3.6.2.1 still shows the crash ... If you have answered 1), and tried 2) and 3), please report the results here, and then we will know better how to proceed with testing this issue. Thank you very much in advance! -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the assignee for the bug. _______________________________________________ Libreoffice-bugs mailing list [email protected] http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
