https://bugs.documentfoundation.org/show_bug.cgi?id=121749
--- Comment #12 from [email protected] ---
As far as I can determine, antivirus (Microsoft Security Essentials and
Malwarebtyes, including windows defender) is not an issue in installation. I
turned them off using task manager.
The event log does not, to my knowledge, record any issues with installation. I
couldn't remember installation dates and times , so I ran installation 2x and
checked the event log. nothing. The most recent event long was an error that
occurred 21 hours ago.
When I right click on the installation file I get an option to "scan with
Malwarebyes" and "troubleshoot compatibility", neither of which resolves the
problem.
I ran a windows diagnostic on the RAM memory with no recorded issues.
Device Manager reveals no problems or issues.
Performance Monitor has no reports.
I tried to download Apace Office, but I have insufficient space on my laptop
for installation. The Beta version does not indicate file size nor provide an
option as to where it can be installed. I have 3 drives, so I can't switch to
another drive.
I placed the installation file on a memory stick and on an exterior, attached
(previous) harddisk, and attempted installation; received the same error
message. However, this time Microsoft Security Essentials (which was running at
this time) objected saying something about it cleansing the file.
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