https://bugs.documentfoundation.org/show_bug.cgi?id=123273
Bug ID: 123273
Summary: Some weird crash in LibreOffice 6.1.2.1 resets all
user preferences
Product: LibreOffice
Version: 6.1.2.1 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
On Windows 10 64-bit, build 17134.523 (version 1803), when I shut down my
computer without exiting from the LibreOffice process (which has been killed)
and I force powering off my computer during the shutdown process, all user
preferences have been reset to their defaults (for example all personal
information has been emptied in the Settings), as if I installed for the first
time LibreOffice.
I run LibreOffice 6.1.2.1.
When this happened many programs were running at the same time.
As per the page at https://wiki.documentfoundation.org/UserProfile, the
directory storing most of configuration files is in
<username>\AppData\Roaming\LibreOffice\4\user\registry. This directory has been
deleted after the system restart.
Note 1: this bug doesn't prevent the application from remembering the most
recently opened documents.
Note 2: this bug seems to affect ALL installed programs. (Maybe is that a
Windows bug?)
Steps to Reproduce:
1. Open many programs, anything you want
2. Shut down your Windows computer (Ctrl+X then Shut down or Stop)
3. During the shutdown process, FORCE powering off the computer (press and hold
the power button for at least 5 seconds)
4. [If you are unlucky,] all user preferences of LibreOffice should have been
reset to their defaults.
Actual Results:
LibreOffice user preferences have been removed.
Expected Results:
LibreOffice user preferences should totally survive after a forced system
restart.
Reproducible: Sometimes
User Profile Reset: No
Additional Info:
Version: 6.1.2.1 (x64)
Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
Threads CPU : 2; OS : Windows 10.0; UI Render : par défaut;
Locale : fr-FR (fr_FR); Calc: group threaded
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