https://bugs.documentfoundation.org/show_bug.cgi?id=123901
V Stuart Foote <[email protected]> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |[email protected]
Resolution|--- |NOTOURBUG
Status|UNCONFIRMED |RESOLVED
--- Comment #4 from V Stuart Foote <[email protected]> ---
Error 1714 are always MS Installer DB issues. You have to clean out the
installer DB entries--by hand with a Regedit session. Identifying the exact KEY
requires another install attempt and capturing a verbose log: e.g.
msixec.exe /i LibreOffice_6.1.5.2_Win_x64.msi /L*v install6152log.txt
Then open the log in a text editor (I prefer Notepad++ for this) and search for
the Error 1704 details including the installers GUID key. Then locate that GUID
in the Registry's installer cache(s):
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\
or
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\
and delete.
Alternatively, YMMV but MS does provide a general use tool -- good luck.
https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed
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