https://bugs.documentfoundation.org/show_bug.cgi?id=124031
Bug ID: 124031
Summary: Installation fail
Product: LibreOffice
Version: 6.2.1.2 release
Hardware: x86-64 (AMD64)
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Installation
Assignee: [email protected]
Reporter: [email protected]
Description:
Greetings. No matter what I try, no installation possible. I followed your
advice (Dowloaded the old version, went to Microsoft to solve
installation/removal problems) at no avail. I executed a RegEdit to look for
any traces of Libreoffice and removed them, performed a text search on the
installation drive with the same goal. When I try to install the latest version
I am informed that the old version (6.2.1.2) cannot be removed. Result: NO
Libreoffice on this system and, it is badly needed.
Sure hope you can help me out here - Best regards, Jan (>40 y programming
behind the belt)
Steps to Reproduce:
1.MSI previous installation not available
2.Manually remove old version
3.Manually cleanup manually the
4.Execute CCleaner registry cleaner
Actual Results:
No Libreoffice installed, new version refuses to continue installation
Expected Results:
Offer a option to overrule this blockage and install anyway (forced install)
Reproducible: Always
User Profile Reset: No
Additional Info:
If you want me to fiddle around in the registry, no problem. I have been there
and seen quite a bit of it.
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