https://bugs.freedesktop.org/show_bug.cgi?id=57199
--- Comment #11 from Marc Pare <[email protected]> --- For what it is worth here is a modification that was worked on by some of the marketing team members. We avoided as much as possible "contractions", "possessives" and "EN colloquialisms", some of the sentences that sounded too apologetic were removed as well as unecessary text. Also be aware that the LibreOffice forums will most likely come online very early in the new year and it would be possible to send the users to a possible QA section on the forums, which has a lower entrance barrier and has a shorter learning curve. The text could then be modified to send the user to the forums rather than the mailing lists. ===== NEW TEXT ===== Thank you very much for your e-mail and interest in LibreOffice. Due to the increasing popularity of the free office suite, we receive a lot of support requests every day. Unfortunately, we cannot reply personally to every e-mail, as our engagement in the project is completely voluntary and restricted to our spare time. However, the Community does offer a large variety of mailing lists to support its users. We have compiled an overview at http://www.libreoffice.org/get-help/mailing-lists/ Please have a look at these pages, and send your inquiry to the applicable mailing list. A member of our mailing list will then respond and try to address the details of your inquiry. ===== NEW TEXT ===== ===== ORIGINAL TEXT ===== Thank you very much for your e-mail and your interest in LibreOffice. Due to the increasing popularity of the free office suite, we receive lots of support requests day by day. Unfortunately, we can't reply personally to every e-mail, as our engagement in the project is completely on a volunteer basis and in our spare time. This often demands several hours of volunteer engagement per day, leaving no time to respond to individual requests. However, the Community does offer a large variety of mailing lists to support its users. We have compiled an overview at http://www.libreoffice.org/get-help/mailing-lists/ Please have a look at these pages, and send your inquiry to our mailing lists. Chances are high that your problem then will be solved very soon. ===== ORIGINAL ===== -- You are receiving this mail because: You are the assignee for the bug.
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