https://bugs.freedesktop.org/show_bug.cgi?id=58643

--- Comment #12 from Roman Eisele <[email protected]> ---
(In reply to comment #10)
> What Julien means is that you probably have Assistive Technologies enabled, 
> e.g. Voiceover, or an app that uses them, such as Zoom/Cinch or something
> similar. Your first trace certainly seems to indicate that, in which case it
> is a duplicate of one we already know about. 

Here is my complete standard “questionnaire” for such issues:
-------------------------------------------------------------------------------

1) Do you have any accesibility features enabled? Apple’s accessibility
features like “VoiceOver” or “Enable access for assistive devices”, which get
enabled in “System Preferences > Universal Access”, are known to cause many
crashes and freezes in LibreOffice. So please try to disable any accesibility
features, then check if the problem is still reproducible.

2) Do you have installed any window management/user interface
utilities/apps/control panels/extensions for Mac OS X like 
   * AquaSnap                * BetterSnapTool
   * BetterTouchTool         * Breeze
   * Cinch                   * Divvy
   * DoublePane              * Flexiglass
   * HyperDock               * iSnap
   * Moom                    * RightZoom
   * ShiftIt                 * SizeUp
   * SizeWell                * Spectacle
   * Stay                    * TileWindows
   * WindowTidy            ... or something similar?

And/or do you use any mouse cursor/pointer utility, i.e. some little
application or control panel etc. which animates or replaces etc. the mouse
curser/pointer, like
   * LazyMouse?

And/or do you use any special software which could be related to accessibility
stuff, e.g. a screen reader, screen magnifier, speech recognition software,
a text-to-speech (dictation) application, or similar?

All these and many similar utilities rely heavily on Mac OS accessibility
features and therefore can cause LibreOffice to crash or freeze. So please
check if you have installed any utility of this kind and try to disable it
(or to add LibreOffice to the list of excluded applications for the utility,
if there is such a thing).

So please check these possibilities, if any of them helps to make the crash go
away, and report the results here.

----------------------------------------------------------------------------

Additional hint:
At least your second and third report (about a hang/freeze) is very similar to
the reports attached to bug 57245 and its duplicates. Therefore I *hope* that
the present issue is just another instance of the same underlying problem.

This would mean *good news*: bug 57245 is supposed to be fixed now. The fix
will appear in LibreOffice 3.6.5 (and 4.0.0, of course), and therefore I hope
that the present issue will be fixed in these versions, too.

LibreOffice 3.6.5 will be released about end of January 2013. Until then, I can
only ask you to be patient or, better, to find out which accessibility-related
setting or utility (see my “questionnaire” above) causes the crash, and to
disable this setting or utility.

-- 
You are receiving this mail because:
You are the assignee for the bug.
_______________________________________________
Libreoffice-bugs mailing list
[email protected]
http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

Reply via email to