https://bugs.documentfoundation.org/show_bug.cgi?id=137872
Telesto <[email protected]> changed:
What |Removed |Added
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CC| |heiko.tietze@documentfounda
| |tion.org
--- Comment #9 from Telesto <[email protected]> ---
(In reply to mwtjunkmail from comment #8)
> (In reply to mwtjunkmail from comment #7)
> > Same way I always have, I download the extension and then go to the
> > Extension Manager and hit Add.
>
> I completely uninstalled every version of LO from my system.
> The profile survives despite a full de-installation?
>
> Resetting the profile worked.
>
> 1. The error message should include a prompt or suggestion to reset the user
> profile to help the user determine a solution rather than just display the
> error.
> It's also a drastic step, since now templates have to be reimported, etc.
>
> 2. Can the program be tweaked in such a way that it doesn't wind up needing
> such resets? I used Microsoft Office for 30 years, never had to do anything
> of the kind.
Putting a dialog suggesting 'profile reset' bit of tricky. Have done plenty of
resets with Master builds (and even regular builds) because of various odd
behavior. So they general rule = if things starting to be odd this or a buggy
behaviour or profile corruption. Or a bug causing a profile corruption [not
seen that often, luckily ]
Something else is about which steps should be given while restoring. Or how
they 'restore' should be approached.
Deleting they XCU only - instead of the whole profile folder - mostly works
(which probably saves time). However full profile reset is 'more safe' but all
or nothing.
I assume which recovery options should be present (and how they are presented)
should be handled in bug 120269.
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