https://bugs.documentfoundation.org/show_bug.cgi?id=144630
--- Comment #7 from Steve Garry <[email protected]> --- Further update, the issue with the crash on startup would appear to be profile related, in that the earlier test was carried out using a new profile. On restoring the old profile, it is once again impossible to start the application, it crashes with the same ucrt error. I have checked using safe mode to see what is stored regarding skia, and tested the option to disable all acceleration, but it still does not start in normal mode. I have checked, in safe mode, and ensured that SKIA is NOT enabled, then tried a restart in normal mode, but the app is not loading. Skia Log is showing enderMethod: vulkan Vendor: 0x1002 Device: 0x98e4 API: 1.2.170 Driver: 2.0.179 DeviceType: integrated DeviceName: AMD Radeon(TM) R5 Graphics Denylisted: no OpenCL devices log Device Index: 0 Selected: true Device Name: Stoney Device Vendor: Advanced Micro Devices, Inc. Device Version: OpenCL 2.0 AMD-APP (3240.6) Driver Version: 3240.6 Device Type: gpu Device Extensions: cl_khr_fp64 cl_amd_fp64 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_gl_sharing cl_khr_gl_depth_images cl_amd_device_attribute_query cl_amd_vec3 cl_amd_printf cl_amd_media_ops cl_amd_media_ops2 cl_amd_popcnt cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_khr_image2d_from_buffer cl_khr_spir cl_khr_subgroups cl_khr_gl_event cl_khr_depth_images cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_amd_liquid_flash cl_amd_planar_yuv Device OpenCL C Version: OpenCL C 2.0 Device Available: true Device Compiler Available: true Device Linker Available: true Platform Name: AMD Accelerated Parallel Processing Platform Vendor: Advanced Micro Devices, Inc. Platform Version: OpenCL 2.1 AMD-APP (3240.6) Platform Profile: FULL_PROFILE Platform Extensions: cl_khr_icd cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_amd_event_callback cl_amd_offline_devices Dump.ini file from startup ProductName=LibreOffice Version=7.2.1.2 BuildID=87b77fad49947c1441b67c559c339af8f3517e22 URL=https://crashreport.libreoffice.org/submit/ UseSkia=false Language=en-GB CPUModelName=AMD A9-9425 RADEON R5, 5 COMPUTE CORES 2C+3G CPUFlags=sse3 pclmulqdq monitor ssse3 fma cpmxch16b sse41 sse42 movbe popcnt aes xsave osxsave avx f16c rdrand msr cx8 sep cmov clfsh mmx fxsr sse sse2 ht fsgsbase bmi1 avx2 bmi2 lahf abm sse4a xop tbm syscall mmxext rdtscp MemoryTotal=7225320 kB ShutDown=true I am completely confused by this now, with my user profile renamed, so creating a new profile, it still crashes, but it is by default enabling SKIA. I have tried disabling SKIA in safe mode, then restarting, but it still crashes, with the same crash as originally reported. Skia Log from failed start with new profile, RenderMethod: vulkan Vendor: 0x1002 Device: 0x98e4 API: 1.2.170 Driver: 2.0.179 DeviceType: integrated DeviceName: AMD Radeon(TM) R5 Graphics Denylisted: no So, with new profile, and supposedly setting SKIA off in safe mode, it still crashes. I have applied patch to the registry mod file as suggested, and it now loads, and the skia log is RenderMethod: vulkan Vendor: 0x1002 Device: 0x98e4 API: 1.2.170 Driver: 2.0.179 DeviceType: integrated DeviceName: AMD Radeon(TM) R5 Graphics Denylisted: no Not sure how to proceed now, clearly there is something strange happening, hopefully the people closer to the application may have an idea -- You are receiving this mail because: You are the assignee for the bug.
