https://bugs.documentfoundation.org/show_bug.cgi?id=145389
Bug ID: 145389
Summary: Offline help does not work when mozilla firefox
installed from a snap is the default browser on linux
Product: LibreOffice
Version: 7.2.1.2 release
Hardware: All
OS: Linux (All)
Status: UNCONFIRMED
Severity: minor
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Description:
On Ubuntu Linux when the default browser is Mozilla Firefox installed via a
snap (i.e. firefox is /snap/bin/firefox). In LibreOffice writer when the F1 key
is pressed and offline help has been setup. The Firefox browser is launched and
immediately displays a file not found error, even though the file shown in the
url bar is present in the filesystem (e.g
file:///tmp/lu314464cuujkj.tmp/NewHelp0.html).
Work round is to remove the firefox snap, and install from the package
repository.
Steps to Reproduce:
1. Launch writer
2. Press the F1 key
Actual Results:
Browser display a File Not Found (404) page.
Expected Results:
Help page is displayed in the browser.
Reproducible: Always
User Profile Reset: No
Additional Info:
Either cater for Firefox running from a snap, or document somewhere that this
will not work.
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