https://bugs.documentfoundation.org/show_bug.cgi?id=148051
Bug ID: 148051
Summary: Crashings for unkown reasons, despite reset user
profile etc.
Product: LibreOffice
Version: 7.3.0.3 release
Hardware: x86-64 (AMD64)
OS: macOS (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
LO keeps crashing for unknown reasons, which makes it is difficult to file a
bug report, but here I go nevertheless. I'm have no special IT knowlege so it
may well be that I'm missing the obvious. Any help is greatly appreciated!
I use Writer and Calc. A crash may occur (= the spinning wheel appears, Force
Quit is unavoidable):
- while doing ordinary tasks (entering data, doing copy-paste within cells,
etc.);
- with very small files containing no special formatting at all (no Comments,
Track Changes are off, etc.);
- after creating a new file or opening an existing file.
Steps that I have taken to try to pin down the problem:
- reset user profile
- restart in safe mode, disable hardware acceleration
- provide full disk access (under System Preferences))
- disable Skia (Preferences > View)
- run Apple Diagnostics (result: “No issues found.”)
- updated Java (to Java SE Development Kit 17.0.2)
https://ask.libreoffice.org/t/libreoffice-keeps-crashing/74751/7?u=jeshkhol
Steps to Reproduce:
(see Description above)
Actual Results:
LO crashes
Expected Results:
LO does not crash
Reproducible: Sometimes
User Profile Reset: Yes
OpenGL enabled: Yes
Additional Info:
MacBook Pro (early 2015)
macOS Monterey 12.3
Version: 7.3.1.3 / LibreOffice Community
Build ID: a69ca51ded25f3eefd52d7bf9a5fad8c90b87951
CPU threads: 4; OS: Mac OS X 10.16; UI render: default; VCL: osx
Locale: en-GB (en_GB.UTF-8); UI: en-US
Calc: threaded
--------------------------------------------------------------------------------
I tried a different version (LO 7.2.5.2), but there LO may crash too.
I checked the system requirements
(https://www.libreoffice.org/get-help/system-requirements/#Apple), and
everything seems to be fine, however I'm not sure about "1024x768 graphic
device with 256 colors" (About This Mac shows "Intel Iris Graphics 6100 1536
MB").
I've also run GLView (see the Report attached).
I keep repeating any of the steps mentioned above, and sometimes LO seems to be
running fine again, and a moment later there is a crash.
I am now at my wits' end.
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