https://bugs.freedesktop.org/show_bug.cgi?id=61968
Priority: medium
Bug ID: 61968
Assignee: [email protected]
Summary: Help Sucks
Severity: major
Classification: Unclassified
OS: All
Reporter: [email protected]
Hardware: All
Status: UNCONFIRMED
Version: 3.5.4 release
Component: Libreoffice
Product: LibreOffice
I am currently using LibreOffice Writer and I have a question that I need help
on. I click on "Help". I select "LibreOffice Help". I am directed to a page
that helps me NOTHING! What I get is descriptions of the headings in the help
drop-down, information on the help icon, a list of topics related to Help, 20
some different languages that I can have this no-help displayed in, and lots of
other information, but NO HELP. Yes, I am ranting. I have spent the last hour
just trying to get somewhere - anywhere - to get help. This is it - I hope!
For the past several months, I have been using the help from other text
processors (nicely indexed and immediately available) to search for the
information that I need and then hope and pray that it also applies to
LibreOffice. If it doesn't, I just do without. I am not a computer guru that I
can navigate all the insider jargon and obscure links to get to where I need to
go, I'm just a regular person who needs some kind of processing software for a
specific task. When I need a little help on some topic, I click on help and I
would like to see a list of topics arranged alphabetically that I can expand
and get directions of how to do something. Is that too much to ask?
Yes, you could send me detailed instructions on how to get to your secret stash
that I truly hope exists somewhere, but what about the other thousands like me
(I have met some of them right here) who also need help and are frustrated with
this no-help website? Will you send all of them the secret instructions as
well?
Here's an idea. When someone is using LibreOffice Writer and they click on
"LibreOffice Help" and they are redirected to the help page, they should get
help on LibreOffice Writer or at the very least they should be faced with a
list of LibreOffice products to pick from, click on Writer and then get help.
Doesn't that make sense?
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