https://bugs.documentfoundation.org/show_bug.cgi?id=148296
--- Comment #3 from V Stuart Foote <[email protected]> --- (In reply to Julien Nabet from comment #2) from OP > I found out what causes the problem. If I start the PDF editing program > Nitro Pro before I start LibreOffice (Spreadsheet, or Writer, or any one of > them), LibreOffice freezes. But if I start LibreOffice first, everything > works normal. So the solution is simple .... Start LibreOffice first 🙂. > > Thank you once again." > > > V Stuart: what next move should we apply here? I mean, we're not going to > buy Nitro Pro to give it a try, should we put WFM or do you have another > idea? I would suspect Nitro Pro to have a print-to-PDF component that registers as an active printer when run. LibreOffice would attempt to read the "printer" details, even "querying" the printer for its page settings. Since it is hanging, not crashing, for anything definitive we would need a WinDbg back trace with symbols [1] of the attached soffice.bin process when it hangs with Nitro Pro running. Ronny, or someone with Nitro Pro installed, would need to configure for that and then provide. Either forcing a dunp (of the hung process), or interactively from the WinDbg console with a "~* kp" command [2]. =-ref-= [1] https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg [2] The Mozilla folks provide some help for poking at FireFox. The same process, just attach to soffice.bin. As here: https://firefox-source-docs.mozilla.org/contributing/debugging/stacktrace_windbg.html -- You are receiving this mail because: You are the assignee for the bug.
