https://bugs.freedesktop.org/show_bug.cgi?id=62005
Priority: high
Bug ID: 62005
Assignee: [email protected]
Summary: Menu Help needs item for download of localized Help
packages
Severity: enhancement
Classification: Unclassified
OS: Windows (All)
Reporter: [email protected]
Hardware: Other
Status: UNCONFIRMED
Version: 3.3.0 Beta2
Component: UI
Product: LibreOffice
For experienced LibO user it's known that Localized Help packages will have to
be installed separately, but for new users used to other software that might be
somehow exotic. So we frequently get cries for help and bug reports like "Bug
61968 Help Sucks".
The only chance for a new user to learn that an additional Help pack will be
required is on the download page (the big green Help button). If he missed that
chance he is in a trap.
We could avoid this problem with an additional Help Item "Download Help
packages".
Of course also some Server infrastructure will be required to lead user to
correct Help.
* A forward Web page with some short hints how to install
* Server contents: Help packages for obsolete versions (I know they esist, is a
matter of a smart forwarding)
* a UI Language and Version recognition, BSA Feedback already does the job in
LibO 4 creating links like
<https://www.libreoffice.org/get-help/bug/?LOversion=4.1.0.0.alpha0&LOlocale=en-US&LOmodule=StartModule>
(most users will need help in UI language, when the
first Help package has been installed the installation of additional help
packages will not be difficult)
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