https://bugs.documentfoundation.org/show_bug.cgi?id=149137
Bug ID: 149137
Summary: When launching Libreoffice on MacOS 12.3.1 it gives an
error mentioning that soffice cannot launch.
Product: LibreOffice
Version: 3.6 all versions
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
when launching libreoffice on Mac OS gives the attached error.
Steps to Reproduce:
launch libreoffice on Mac OS and it will fail to launch on my machine
Actual Results:
launches and gives the error logs are below
Expected Results:
program should execute and run as normal.
Reproducible: Always
User Profile Reset: No
Additional Info:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: CFF6C5C4-D962-4396-8E25-9CF073CD0CFA
CrashReporter Key: B0A25C87-4DBE-9E87-6683-F9407A36913C
Hardware Model: Mac13,1
Process: soffice [73919]
Path: /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier: org.libreoffice.script
Version: 7.3.1.3 (7.3.1.3)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.libreoffice.script [2004]
Date/Time: 2022-05-17 13:28:18.9557 -0400
Launch Time: 2022-05-17 13:28:18.9374 -0400
OS Version: macOS 12.3.1 (21E258)
Release Type: User
Report Version: 104
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00007ff7ffd689c8
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: SIGNAL 5 Trace/BPT trap: 5
Terminating Process: exc handler [73919]
Triggered by Thread: 0
Application Specific Information:
rosetta error:
/var/db/oah/279293133324288_279293133324288/5d3489cfe13d1acbd8dca7b16ea420e1e2e18cb82dd3ef7d3cd75635ca7bb1b0/soffice.aot:
attachment of code signature supplement failed: 1
Thread 0 Crashed:
0 runtime 0x7ff7ffd689c8 0x7ff7ffd4b000 +
121288
1 runtime 0x7ff7ffd68a10 0x7ff7ffd4b000 +
121360
2 runtime 0x7ff7ffd5f26c 0x7ff7ffd4b000 +
82540
3 runtime 0x7ff7ffd6034c 0x7ff7ffd4b000 +
86860
4 runtime 0x7ff7ffd5fac4 0x7ff7ffd4b000 +
84676
5 runtime 0x7ff7ffd4eb40 0x7ff7ffd4b000 +
15168
6 dyld 0x20111e000 ???
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c
x3: 0x000000000000002c
x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000
x7: 0x0000000000006060
x8: 0x00007ff7ffd86000 x9: 0x0000000000000000 x10: 0x0000000000000000
x11: 0x00007ff7ffd86936
x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x000001b900000100
x15: 0x00007ff7ffd6e828
x16: 0xffffffffffffffe1 x17: 0x00007ff7ffd776ee x18: 0x0000000305ff208b
x19: 0x00007ff7ffd7c2e1
x20: 0x0000000305ff2740 x21: 0x0000000100e2c000 x22: 0x0000000000000004
x23: 0x0000000100e2c000
x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x0000000305ff1ba0
x27: 0x000000020119e1c0
x28: 0x0000000305ffa970 fp: 0x0000000305ff09a0 lr: 0x00007ff7ffd689c0
sp: 0x0000000305ff0980 pc: 0x00007ff7ffd689c8 cpsr: 0x60001000
far: 0x0000000305ff09b8 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images:
0x7ff7ffd4b000 - 0x7ff7ffd7afff runtime (*)
<24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime
0x20111e000 - 0x201189fff dyld (*)
<dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
-----------
Full Report
-----------
{"app_name":"soffice","timestamp":"2022-05-17 13:28:18.00
-0400","app_version":"7.3.1.3","slice_uuid":"d1a0b5cd-e1ee-3cb7-9997-41e7883bf33d","build_version":"7.3.1.3","platform":0,"bundleID":"org.libreoffice.script","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS
12.3.1
(21E258)","incident_id":"CFF6C5C4-D962-4396-8E25-9CF073CD0CFA","name":"soffice"}
{
"uptime" : 6900,
"procLaunch" : "2022-05-17 13:28:18.9374 -0400",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac13,1",
"procStartAbsTime" : 167027614619,
"coalitionID" : 2004,
"osVersion" : {
"train" : "macOS 12.3.1",
"build" : "21E258",
"releaseType" : "User"
},
"captureTime" : "2022-05-17 13:28:18.9557 -0400",
"incident" : "CFF6C5C4-D962-4396-8E25-9CF073CD0CFA",
"bug_type" : "309",
"pid" : 73919,
"procExitAbsTime" : 167028027342,
"translated" : true,
"cpuType" : "X86-64",
"procName" : "soffice",
"procPath" : "\/Applications\/LibreOffice.app\/Contents\/MacOS\/soffice",
"bundleInfo" :
{"CFBundleShortVersionString":"7.3.1.3","CFBundleVersion":"7.3.1.3","CFBundleIdentifier":"org.libreoffice.script"},
"storeInfo" :
{"deviceIdentifierForVendor":"9C93A2FB-41B0-5B78-AC27-2E4F6B3A3EC1","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.libreoffice.script",
"crashReporterKey" : "B0A25C87-4DBE-9E87-6683-F9407A36913C",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001,
0x00007ff7ffd689c8","rawCodes":[1,140703125899720],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
"termination" :
{"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap:
5","byProc":"exc handler","byPid":73919},
"asi" : {"runtime":["rosetta error:
\/var\/db\/oah\/279293133324288_279293133324288\/5d3489cfe13d1acbd8dca7b16ea420e1e2e18cb82dd3ef7d3cd75635ca7bb1b0\/soffice.aot:
attachment of code signature supplement failed: 1"]},
"extMods" :
{"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" :
[{"triggered":true,"id":204445,"threadState":{"x":[{"value":0},{"value":3},{"value":60},{"value":44},{"value":771},{"value":0},{"value":0},{"value":24672},{"value":140703126020096},{"value":0},{"value":0},{"value":140703126022454,"symbolLocation":206,"symbol":"__crashreporter_info__"},{"value":0},{"value":0},{"value":1894080577792},{"value":140703125923880},{"value":18446744073709551585},{"value":140703125960430},{"value":12985507979},{"value":140703125979873},{"value":12985509696},{"value":4309827584},{"value":4},{"value":4309827584},{"value":3},{"value":1},{"value":12985506720},{"value":8608408000,"symbolLocation":0,"symbol":"dyld_all_image_infos"},{"value":12985543024}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703125899712},"cpsr":{"value":1610616832},"fp":{"value":12985502112},"sp":{"value":12985502080},"esr":{"value":4060086273,"description":"(Breakpoint)
brk
1"},"pc":{"value":140703125899720,"matchesCrashFrame":1},"far":{"value":12985502136}},"frames":[{"imageOffset":121288,"imageIndex":0},{"imageOffset":121360,"imageIndex":0},{"imageOffset":82540,"imageIndex":0},{"imageOffset":86860,"imageIndex":0},{"imageOffset":84676,"imageIndex":0},{"imageOffset":15168,"imageIndex":0},{"imageOffset":0,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "arm64",
"base" : 140703125778432,
"size" : 196608,
"uuid" : "24497be3-a1b4-360a-b90e-cde9ce78a93b",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 8607883264,
"size" : 442368,
"uuid" : "dd9e80de-fb3b-349b-96a4-46874ad34d11",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
}
],
"vmSummary" : "ReadOnly portion of Libraries: Total=840K resident=0K(0%)
swapped_out_or_unallocated=840K(100%)\nWritable regions: Total=21.4M
written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=21.4M(100%)\n\n
VIRTUAL REGION \nREGION TYPE
SIZE COUNT (non-coalesced) \n=========== =======
======= \nSTACK GUARD 56.0M 1 \nStack
8176K 1 \nVM_ALLOCATE 13.3M
4 \nVM_ALLOCATE (reserved) 32K 1 reserved VM
address space (unallocated)\n__DATA 80K 3
\n__DATA_CONST 80K 1 \n__LINKEDIT
240K 4 \n__TEXT 624K 2
\nmapped file 6.0G 27 \n===========
======= ======= \nTOTAL 6.1G 44
\nTOTAL, minus reserved VM space 6.1G 44 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "61af99aeda72d16a4beb7756",
"factorPackIds" : {
},
"deploymentId" : 240000156
},
{
"rolloutId" : "5ffde50ce2aacd000d47a95f",
"factorPackIds" : {
},
"deploymentId" : 240000140
}
],
"experiments" : [
]
},
"reportNotes" : [
"dyld_process_snapshot_get_shared_cache failed"
]
}
Model: Mac13,1, BootROM 7459.101.3, proc 10:8:2 processors, 32 GB, SMC
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: LEN P27h-10, 2560 x 1440 (QHD/WQHD - Wide Quad High Definition), Main,
MirrorOff, Online
Display: TIO22Gen3, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff,
Online
Display: Cintiq 16, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff,
Online
Display: TIO22Gen3, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff,
Online
Memory Module: LPDDR5
AirPort: Wi-Fi, wl0: Feb 8 2022 02:08:19 version 20.90.39.0.8.7.114 FWID
01-5639ddb1
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: USB 2.0 BILLBOARD
USB Device: USB31Bus
USB Device: Rugged THB USB-C
USB Device: USB31Bus
USB Device: USB 2.0 BILLBOARD
USB Device: USB31Bus
USB Device: USB 2.0 BILLBOARD
USB Device: USB31Bus
USB Device: USB2 Hub
USB Device: Generic USB Hub
USB Device: 2Port KVMSwitcher
USB Device: Microsoft® Classic IntelliMouse®
USB Device: HP USB Keyboard
USB Device: Cintiq 16
USB Device: USB3 Gen2 Hub
USB Device: d2 Professional
Thunderbolt Bus: Mac Studio, Apple Inc.
Thunderbolt Bus: Mac Studio, Apple Inc.
Thunderbolt Bus: Mac Studio, Apple Inc.
Thunderbolt Bus: Mac Studio, Apple Inc.
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