https://bugs.documentfoundation.org/show_bug.cgi?id=149577

--- Comment #5 from Tracy <[email protected]> ---
(In reply to Timur from comment #4)
> Do not change status. 
> This is not a support site. 
> You were previously given advice, even that your problem doesn't seem like a
> general bug, rather local issue.
> 
> *** This bug has been marked as a duplicate of bug 149262 ***

Sorry Timur. I didn't mean to upset you by changing status. Using this type of
forum is new to me. I am not a computer whizz, some of your language is foreign
to me. I am trying to fix my issue with the very little information I can
gather in the shortest time frame.
I have followed the advice given and reported back my findings and thought it
logical to change the status as it had changed (in my opinion). I didn't think
that was an unreasonable thing to do as the advice given didn't fix my issue. I
am not sure what you mean by a local issue. I am living in a remote part of a
country so this is my only avenue to get advice on getting LO and access to my
documents working satisfactorily so that I can continue to produce my documents
in a timely manner.
Update: I have uninstalled both anti virus software and LO. Have reinstalled LO
and accessed documents successfully. Have now reinstalled anti virus software,
hopefully everything will continue to work.
If this problem occurs again (for the third time) unfortunately I will have to
look for another program to use instead of LO.

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