https://bugs.documentfoundation.org/show_bug.cgi?id=150117
Bug ID: 150117
Summary: the restoration option of the safe mode doesn't work
Product: LibreOffice
Version: 7.2.7.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
the option in the safe mode to resetting the userprofile (for solving bug)
doesn't work.
When libreoffice can't boot do to a corrupt userfile . the option in the safe
mode to resetting the userprofile (for solving bug) doesn't work. but the first
issu can be solve by copy paste a user file of a other user . but that
underline a other issue :
the resetting of the safe mode doesn't work (nor any other restoration option
in the safe mode for the first issue) nor reboot , deinstal/reinstal .
Steps to Reproduce:
1. corupt : C:\Users\utilisateur\AppData\Roaming\LibreOffice\4 that can append
went window crach (how i discover the bug); erase (all) files in folder also
work
2. librepffice stop working execpt in the mode Safe
3. the option of restoration / restart in mode normal doesn't work (aka 2.)
Actual Results:
libreofficie can't work normaly .the opion of restoration in Safe doesn't work
. everything in the Safe menu , deinstal/reinstall , upgrade to last version
nor reboot the PC as any effect . (the mode Safe still work , can edite file
ect , no issue)
Expected Results:
whent i click to resetting my UserProfil , it should work . And remade
libreoffice usable out the Safe mode .
Reproducible: Always
User Profile Reset: Yes
Additional Info:
their is probably a other bug that corrucpt the file , but it append randomily
went windows crach , so i don't have any releabi way to try .
i has see this bug the first time on 1.7.1.X , it sill here in 1.7.2.7 ...
if i erase the content of C:\Users\utilisateur\AppData\Roaming\LibreOffice\4
and copy past the user file of a other user
(C:\Users\util\AppData\Roaming\LibreOffice\4\user) . libreoffice begone reable
to work out the Safe mode.
i check the box "Did you try resetting your UserProfile? " because that doesn't
solve the issue . but the issue is related to corruption in the user profile
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