https://bugs.documentfoundation.org/show_bug.cgi?id=150186
Bug ID: 150186
Summary: Version 7.3.5 - Crashing on New Document
Product: LibreOffice
Version: 7.3.5.2 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Description:
After installing Version 7.3.5, the program opens. Click on "NEW" document
(WRITER) and the initial screen opens then the processing TERMINATES
immediately. The recovery process for the unnamed document results in the same
crashing/terminating.
Steps to Reproduce:
1.Start LibreOffice, click on WRITER Document
2.Processing shows a new/empty file but then TERMINATES
3.RESTART LibreOffice - recovery window appears showing untitled document.
4.RUN recovery on untitled document - processing CRASHES
Actual Results:
Provided above in "Steps to Reproduce"
Ran MODIFY to correct any possible errors with the download & install but get
sames results with LibreOffice crashing with each attempt to open a new Writer
document.
Expected Results:
Attempted to recover the untitled document but continue to experience CRASHING
of the application.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Opened the new document without any CRASHING.
Recovered the document (untitled) after the processing CRASHED.
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Info from Windows 11 Event Log:
Faulting application name: soffice.bin, version: 7.3.4.2, time stamp:
0x6298169f
Faulting module name: ucrtbase.dll, version: 10.0.22000.1, time stamp:
0x00e78ce9
Exception code: 0xc0000409
Fault offset: 0x000000000007dd7e
Faulting process id: 0x4f38
Faulting application start time: 0x01d8a28c77a3fb8f
Faulting application path: C:\Program Files\LibreOffice\program\soffice.bin
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 94ff509d-b822-4fc1-bb8c-6ff694ce5e47
Faulting package full name:
Faulting package-relative application ID:
**********
Desktop Specifications
Processor = AMD Ryzen 9 59000 12-Cor Processor 3.00GHz
Installed RAM = 32GB
System Type = 64-bit operating system, x64 based processor
Pen & Touch = NO
Windows Edition = Windows 11 Home
Version = 21H2
Installation Date = 7/20/2022
OS Build = 22000.832
Experience = Windows Feature Experience Pack 1000.22000.832.0
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