https://bugs.documentfoundation.org/show_bug.cgi?id=151564
Bug ID: 151564
Summary: Crash for nebulous reason possibly involving scrolling
when low available memory
Product: LibreOffice
Version: 7.3.6.2 release
Hardware: Other
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
Over the last few releases, Writer [and, now also Calc] has been VERY unstable.
It mostly crashes when I'm scrolling a document. In particular a book I wrote
using Writer that is 466 pages long [119,578 words, 688,145 characters], has
numerous images, and footnotes, and many custom styles]
Over time, I've attempted to characterize this issue, but have failed.
I thought it was only happening when I attempt edits in my book [I can usually
only manage a couple before it crashes, though not concurrently running memory
hog programs like Firefox, seems to improve my edit time]. BUT, I purchased an
O2Ring PulseOx sensor, and loaded the overnight data it collected, for the
first time, as CSV opened in Calc, and scrolling through it triggers a
crash--repeatedly. And, when these crashes occur, ALL open LibreOffice
documents vanish! The CSV is 194,464 characters -- mostly numbers.
I tried to come up with a way for you to reproduce this crash, but failed. I
DID achieve one crash, but I wasn't able to cause it a second time, thus NOT
consistent.
I loaded a Writer document up with Lorem text [I typed Lorem + F3 to create a
block of text, and them copy>pasted over and over until the document was 21,504
pages long -- ODT file size 645KB - then I opened FireFox and in FF opened tabs
until most Zeroed memory was gone -- according to RamMap -- then I madly
scrolled the document, waiting for a crash. Stable! So, I opened that O2Ring
data file in Calc, and scrolled the hell out of it. Then more scrolling in the
Writer doc, etc. Then I tried various combinations of closing and opening one,
or the other, or both documents, and more scrolling. Finally, a crash happened,
but after trying, for a while, to get it to crash again, it wouldn't. Yet,
when I open my book, and try to do a few edits -- CRASH! And, that recent
crash of the O2Ring data file happened before I did ANY of this, and during an
Up-Time where I hadn't opened the book document. So, I'm really sorry, but I
haven't succeeded in characterizing this issue, and because so much time has
passed, I forget at what release this first presented.
I'm currently using:
Version: 7.3.6.2 (x64) / LibreOffice Community
Build ID: c28ca90fd6e1a19e189fc16c05f8f8924961e12e
CPU threads: 4; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
My PC is Intel i5-6500 4 cores; BIOS: American Megatrends 2604, 2/22/2018
x64-based PC with 16GB RAM
Baseboard: ASUS Z170-P D3 mode: UEFI
Steps to Reproduce:
Can reproduce but not in a way that I can offer you as a mode.
Actual Results:
Large file -- scroll document -- low on memory -- maybe?
Expected Results:
ALL open LigreOffice documents vanish -- document restore succeeds at restoring
from last auto-save.
Reproducible: Sometimes
User Profile Reset: Yes
OpenGL enabled: Yes
Additional Info:
No other
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