https://bugs.documentfoundation.org/show_bug.cgi?id=152366
Bug ID: 152366
Summary: Explicitly warn users that they're accessing an
outdated help page
Product: LibreOffice
Version: 7.5.0.0 alpha0+ Master
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: enhancement
Priority: medium
Component: Documentation
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
When using Google to search about LibreOffice, it is common to be redirected to
very old help pages. For instance, today I was searching about the Basic IDE
"Watch Window", so I typed in Google "libreoffice basic ide watch window".
The first result was:
https://help.libreoffice.org/6.2/en-US/text/sbasic/shared/01020100.html?&DbPAR=WRITER&System=UNIX
Which is the page from LibreOffice 6.2. Most users wouldn't notice that this is
an outdated version of LibreOffice and would keep on reading the help page. And
there's no easy way to either (i) know that this is outdated or (ii) switch to
the latest release.
This isn't the worst case... sometimes I get redirected to help pages written
in Hebrew (even though I'm in Brazil and I have never searched anything in
Hebrew). In other occasions I get redirected to the old Wiki help pages.
This is a major problem because:
1) If the user gets an outdated help page the instructions might be different
than the ones they need in the LO version being used
2) Recent help pages have more content and more detailed instructions
3) In the latest releases the help pages are much more visually appealing than
in older versions
I know it's Google's algorithm at fault here... However, I would like to
propose a workaround.
As soon as a LibreOffice version gets unsupported, we could add a warning
message at the top of the webpage saying:
"You are accessing a help page that refers to an unsupported version of
LibreOffice. Click here if you would like to switch to the latest version of
this help page."
Clicking the link above would simply rebuild the URL and send the user to the
most recent version of the same help page.
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