https://bugs.documentfoundation.org/show_bug.cgi?id=155070
--- Comment #10 from Tex2002ans <[email protected]> --- Yes, I agree with an easier "copy skia.log" in: - About > Help or: - Tools > Options > View - - - This would help debug in cases like: - https://www.reddit.com/r/libreoffice/comments/12x9glm/does_anyone_else_have_a_giant_gpu_memory_leak/jhqjin2/ - https://www.reddit.com/r/libreoffice/comments/10p6o5a/this_is_an_ancient_lo_writer_bug_still_present_in/j6yhhlc/ - https://www.reddit.com/r/libreoffice/comments/sjujvd/libre_office_writer_crashing_within_10_seconds_of/hvj8aw5/ And it would be easier to give simple instructions for all OSes, instead of something like: > If on Windows, go to: > > - C:\Users\[YOURUSERNAMEHERE]\AppData\Roaming\LibreOffice\4\cache > > If on Mac, go to... If on Linux, go to... - - - > And ordinary users should not face crashes anyway. lol. But they do! - - - Side Note: And, a big portion of these "disable skia" problems seem to be laptops with integrated+dedicated GPUs, so various mixes of older Intel/NVIDIA/AMD drivers at play. Many "normal users" may just follow whatever Windows installs, not necessarily staying up-to-date with the latest straight from NVIDIA/AMD. So, whatever we can do to make gathering this info easier from users facing crashes would be a plus in my book. :) - - - Side Note #2: A whole other class of users constantly say "disable skia" as the 1st step. There's YEARS AND YEARS of this "advice" in topics/posts like: - https://www.reddit.com/r/libreoffice/comments/kqp69v/libreoffice_7_ui_lag_on_windows_10_laptop_resolved/ If it solved the original user's problem, they never come back to give more detailed info, so we never figure out WHY LO "lagged" / "ran slow" / "crashed" or "didn't run properly" in the first place... Again, a simpler skia.log button may help capture some of that as well. If their problem gets solved, it may be easier to get them to: - Press a button + paste skia info vs.: - having them dig through buried folders/files. -- You are receiving this mail because: You are the assignee for the bug.
