https://bugs.documentfoundation.org/show_bug.cgi?id=155397
Bug ID: 155397
Summary: Urgent: Libreoffice crashes frequently on iMac M1 CPU
Product: LibreOffice
Version: 7.4.6.2 release
Hardware: All
OS: macOS (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
I cannot use Libreoffice 7.4.6.2 at all. Each time I run it, it crashes on my
newly bought Apple iMac with M1 CPU and latest Vetura op system. Please fix
the bug as soon as possible. I copy and past some crash report for your
information.
Steps to Reproduce:
1.fix the bug to make the sw work on iMac
2.
3.
Actual Results:
need to fix the bug as soon as possible
Expected Results:
Fix the bug.
Reproducible: Always
User Profile Reset: No
Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Mac OS X (All)
OS is 64bit: no
The copy of part of error report is as follows:
Translated Report (Full Report Below)
-------------------------------------
Process: soffice [1715]
Path: /Applications/LibreOffice.app/Contents/MacOS/soffice
Identifier: org.documentfoundation.libreoffice
Version: 7.4.6002 (7.4.6002)
App Item ID: 1630474372
App External ID: 855383657
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-05-19 11:00:33.0857 +1000
OS Version: macOS 13.4 (22F66)
Report Version: 12
Anonymous UUID: 2A2ECC49-598B-0138-979D-4974FD7C3F67
Time Awake Since Boot: 740 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x1a5c64724 __pthread_kill + 8
1 libsystem_pthread.dylib 0x1a5c9bc28 pthread_kill + 288
2 libsystem_c.dylib 0x1a5ba9ae8 abort + 180
3 libuno_sal.dylib.3 0x1030404c8 (anonymous
namespace)::signalHandlerFunction(int, __siginfo*, void*) (.cold.1) + 32
4 libuno_sal.dylib.3 0x103033c98 (anonymous
namespace)::signalHandlerFunction(int, __siginfo*, void*) + 1060
5 libsystem_platform.dylib 0x1a5ccaa24 _sigtramp + 56
6 libsystem_pthread.dylib 0x1a5c9bc28 pthread_kill + 288
7 libsystem_c.dylib 0x1a5ba9ae8 abort + 180
8 libsystem_malloc.dylib 0x1a5acae28 malloc_vreport + 908
9 libsystem_malloc.dylib 0x1a5ace6e8 malloc_report + 64
10 libsystem_malloc.dylib 0x1a5adaf20 find_zone_and_free +
308
11 libuno_sal.dylib.3 0x10301f71c rtl_uString_release
+ 52
12 libuno_cppu.dylib.3 0x103259bb4
cppu::idestructElements(void*, _typelib_TypeDescriptionReference*, int, int,
void (*)(void*)) + 268
13 libuno_cppu.dylib.3 0x103259a5c
cppu::idestroySequence(_sal_Sequence*, _typelib_TypeDescriptionReference*,
_typelib_TypeDescription*, void (*)(void*)) + 184
14 libuno_cppu.dylib.3 0x10326435c
uno_type_sequence_destroy + 20
15 libvclplug_osxlo.dylib 0x107088cdc
+[AquaA11yTextAttributesWrapper createAttributedStringForElement:inOrigRange:]
+ 1000
16 AppKit 0x1a94e9bbc
-[NSAccessibilityAttributeAccessorInfo
getParameterizedAttributeValue:forObject:withParameter:] + 72
17 AppKit 0x1a94eb6b4
___NSAccessibilityEntryPointValueForAttributeWithParameter_block_invoke.777 +
408
18 AppKit 0x1a94e6a84
NSAccessibilityPerformEntryPointObject + 44
19 AppKit 0x1a94e8684
NSAccessibilityEntryPointValueForAttributeWithParameter + 232
20 AppKit 0x1a92ea2d4
CopyParameterizedAttributeValue + 504
21 HIServices 0x1ab512678
_AXXMIGCopyParameterizedAttributeValue + 464
22 HIServices 0x1ab5399ac
_XCopyParameterizedAttributeValue + 540
23 HIServices 0x1ab4f152c mshMIGPerform + 204
24 CoreFoundation 0x1a5d7abcc
__CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60
25 CoreFoundation 0x1a5d7aaec __CFRunLoopDoSource1
+ 520
26 CoreFoundation 0x1a5d794cc __CFRunLoopRun +
2240
27 CoreFoundation 0x1a5d784b8 CFRunLoopRunSpecific
+ 612
28 HIToolbox 0x1af5c2c40
RunCurrentEventLoopInMode + 292
29 HIToolbox 0x1af5c2a7c
ReceiveNextEventCommon + 648
30 HIToolbox 0x1af5c27d4
_BlockUntilNextEventMatchingListInModeWithFilter + 76
31
Full Report
-----------
{"app_name":"soffice","timestamp":"2023-05-19 11:00:33.00
+1000","app_version":"7.4.6002","slice_uuid":"f53c941c-bf49-3c09-bda6-9df066725cf9","adam_id":"1630474372","build_version":"7.4.6002","platform":1,"bundleID":"org.documentfoundation.libreoffice","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS
13.4
(22F66)","roots_installed":0,"name":"soffice","incident_id":"170248ED-2FEE-492C-A9E2-BEBB2A7AC297"}
{
"uptime" : 740,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "iMac21,2",
"coalitionID" : 1657,
"osVersion" : {
"train" : "macOS 13.4",
"build" : "22F66",
"releaseType" : "User"
},
"captureTime" : "2023-05-19 11:00:33.0857 +1000",
"incident" : "170248ED-2FEE-492C-A9E2-BEBB2A7AC297",
"pid" : 1715,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-05-19 10:59:24.8279 +1000",
"procStartAbsTime" : 16331654251,
"procExitAbsTime" : 17969834674,
"procName" : "soffice",
"procPath" : "\/Applications\/LibreOffice.app\/Contents\/MacOS\/soffice",
"bundleInfo" :
{"CFBundleShortVersionString":"7.4.6002","CFBundleVersion":"7.4.6002","CFBundleIdentifier":"org.documentfoundation.libreoffice"},
"storeInfo" :
{"storeCohortMetadata":"10|date=1683801000000&sf=143460&pgtp=Search&pgid=osx&prpg=Genre_25211&ctxt=Search&issrch=1&imptyp=card&kind=macSoftware&lngid=27","itemID":"1630474372","deviceIdentifierForVendor":"474C394A-1098-5A1B-ABDC-457ACF34F590","thirdParty":true,"softwareVersionExternalIdentifier":"855383657"},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.documentfoundation.libreoffice",
"crashReporterKey" : "2A2ECC49-598B-0138-979D-4974FD7C3F67",
"codeSigningID" : "org.documentfoundation.libreoffice",
"codeSigningTeamID" : "7P5S3ZLCN7",
"codeSigningFlags" : 570515985,
"codeSigningValidationCategory" : 4,
"codeSigningTrustLevel" : 0,
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000,
0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"asi" : {"libsystem_c.dylib":["abort() called"]},
"extMods" :
{"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" :
[{"triggered":true,"id":18636,"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":7075449455,"symbolLocation":0,"symbol":"__vfprintf.xdigs_lower"},{"value":6122902144},{"value":54},{"value":0},{"value":13519538379442878921},{"value":13519538370840782793},{"value":512},{"value":4},{"value":4},{"value":1},{"value":1},{"value":0},{"value":328},{"value":8681934688},{"value":0},{"value":6},{"value":8603147776,"symbolLocation":0,"symbol":"_main_thread"},{"value":259},{"value":8603148000,"symbolLocation":224,"symbol":"_main_thread"},{"value":6122908704},{"value":0},{"value":0},{"value":6122945661},{"value":8603147776,"symbolLocation":0,"symbol":"_main_thread"},{"value":1}],"flavor":"ARM_THREAD_STATE64","lr":{"value":7076428840},"cpsr":{"value":1073745920},"fp":{"value":6122905584},"sp":{"value":6122905552},"esr":{"value":1442840704,"description":"
Address size
fault"},"pc":{"value":7076202276,"matchesCrashFrame":1},"far":{"value":4348899610}},"queue":"com.apple.main-thread","frames":[{"imageOffset":38692,"symbol":"__pthread_kill","symbolLocation":8,"imageIndex":120},{"imageOffset":27688,"symbol":"pthread_kill","symbolLocation":288,"imageIndex":121},{"imageOffset":486120,"symbol":"abort","symbolLocation":180,"imageIndex":122},{"imageOffset":263368,"symbol":"(anonymous
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_typelib_TypeDescriptionReference*, int, int, void
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_typelib_TypeDescriptionReference*, _typelib_TypeDescription*, void
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createAttributedStringForElement:inOrigRange:]","symbolLocation":1000,"imageIndex":63},{"imageOffset":5802940,"symbol":"-[NSAccessibilityAttributeAccessorInfo
getParameterizedAttributeValue:forObject:withParameter:]","symbolLocation":72,"imageIndex":125},{"imageOffset":5809844,"symbol":"___NSAccessibilityEntryPointValueForAttributeWithParameter_block_invoke.777","symbolLocation":408,"imageIndex":125},{"imageOffset":5790340,"symbol":"NSAccessibilityPerformEntryPointObject","symbolLocation":44,"imageIndex":125},{"imageOffset":5797508,"symbol":"NSAccessibilityEntryPointValueForAttributeWithParameter","symbolLocation":232,"imageIndex":125},{"imageOffset":3707604,"symbol":"CopyParameterizedAttributeValue","symbolLocation":504,"imageIndex":125},{"imageOffset":181880,"symbol":"_AXXMIGCopyParameterizedAttributeValue","symbolLocation":464,"imageIndex":126},{"imageOffset":342444,"symbol":"_XCopyParameterizedAttributeValue","symbolLocation":540,"imageIndex":126},{"imageOffset":46380,"symbol":"mshMIGPerform","symbolLocation":204,"imageIndex":126},{"imageOffset":523212,"symbol":"__CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__","symbolLocation":60,"imageIndex":127},{"imageOffset":522988,"symbol":"__CFRunLoopDoSource1","symbolLocation":520,"imageIndex":127},{"imageOffset":517324,"symbol":"__CFRunLoopRun","symbolLocation":2240,"imageIndex":127},{"imageOffset":513208,"symbol":"CFRunLoopRunSpecific","symbolLocation":612,"imageIndex":127},{"imageOffset":199744,"symbol":"RunCurrentEventLoopInMode","symbolLocation":292,"imageIndex":128},{"imageOffset":199292,"symbol":"ReceiveNextEventCommon","symbolLocation":648,"imageIndex":128},{"imageOffset":198612,"symbol":"_BlockUntilNextEventMatchingListInModeWithFilter","symbolLocation":76,"imageIndex":128},{"imageOffset":232772,"symbol":"_DPSNextEvent","symbolLocation":636,"imageIndex":125},{"imageOffset":229088,"symbol":"-[NSApplication(NSEvent)
_nextEventMatchingEventMask:untilDate:inMode:dequeue:]","symbolLocation":716,"imageIndex":125},{"imageOffset":140688,"symbol":"AquaSalInstance::DoYield(bool,
bool)","symbolLocation":492,"imageIndex":63},{"imageOffset":3956336,"symbol":"Application::Yield()","symbolLocation":92,"imageIndex":23},{"imageOffset":348284,"symbol":"Dialog::Execute()","symbolLocation":
Model: iMac21,2, BootROM 8422.121.1, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: iMac, Retina 4.5K (4480 x 2520), Main, MirrorOff, Online
Memory Module: LPDDR4, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jan 12 2023
05:51:25 version 18.20.383.14.7.8.149 FWID 01-f03416d4
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: Magic Keyboard
USB Device: USB31Bus
Thunderbolt Bus: iMac, Apple Inc.
Thunderbolt Bus: iMac, Apple Inc.
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