https://bugs.documentfoundation.org/show_bug.cgi?id=157270
Bug ID: 157270
Summary: Offline Help seems not working
Product: LibreOffice
Version: 7.6.0.3 release
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Documentation
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Description:
As in telegram documentation channel noted:
Dennis R., [11.09.23 01:32]
<Guest95> Hello, I just wanted to inform the documentation team of a passage in
the "Getting Started Guide" for version 7.5
Dennis R., [11.09.23 01:32]
<Guest95> Specifically the passage is in the Preface. Pg 14 on the PDF. It
seems to be the same passage in the web browser documentation as well.
Dennis R., [11.09.23 01:32]
<Guest95> It's my concern, that this passage might have been true in previous
versions of LibreOffice, but not in 7.5, specifically for MacOS
Dennis R., [11.09.23 01:32]
<Guest95> If one is not connected to the internet, and is attempting to access
offline help, although the offline help is included in a MacOS install, it is
not opened (attempts with keyboard shortcut and menubar result the same).
Dennis R., [11.09.23 01:32]
<Guest95> The application will still attempt to open a browser window to the
internet NOT the local file system. Offline help remains inaccessible through
this method and there is no mention of an alternative method in the
documentation. (I managed to locate some files through a hunt for the word
"help" in my file explorer (Finder), but I am lacking
Dennis R., [11.09.23 01:32]
<Guest95> confidence in this being user friendly method for most of LibreOffice
users.)
Dennis R., [11.09.23 01:32]
<Guest95> The passage:
Dennis R., [11.09.23 01:32]
<Guest95> Where to get more help
Dennis R., [11.09.23 01:32]
<Guest95> This user guide, the LibreOffice module user guides, Help system, and
user support systems assume that users are familiar with computers and basic
functions such as starting a program, opening and saving files.
Dennis R., [11.09.23 01:32]
<Guest95> Help system
Dennis R., [11.09.23 01:32]
<Guest95> LibreOffice comes with an extensive Help system and this can be used
as the first line of support. Windows and Linux users can choose to download
and install the offline Help for use when not connected to the Internet.
Offline Help is installed with the MacOS version of LibreOffice.
Dennis R., [11.09.23 01:32]
<Guest95> To display the LibreOffice Help, press F1 or go to Help > LibreOffice
Help on the Menu bar. If the offline help is not installed on a computer, but
connected to the Internet, a dialog opens giving the option to Read Help
Online. Select this option and the default web browser opens at the LibreOffice
online help pages in the LibreOffice website.
Dennis R., [11.09.23 01:32]
<Guest95> The Help menu also includes links to other LibreOffice information
and support resources. The options marked by a ‡ sign in the list below are
only accessible if the computer is connected to the Internet.
Dennis R., [11.09.23 01:32]
@ohallot this is from the qa irc/telegram-bridged channel. User unkown. Might
what to check sn correct if necessary?
Steps to Reproduce:
see description
Actual Results:
see description
Expected Results:
see description
Reproducible: Always
User Profile Reset: Yes
Additional Info:
I did not verified this at the moment
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