https://bugs.documentfoundation.org/show_bug.cgi?id=158286
Bug ID: 158286
Summary: FILEOPEN -Windows10- LibreOffice doesn't start at all
after a power outage incidence
Product: LibreOffice
Version: 7.2.0.4 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: [email protected]
Reporter: [email protected]
Description:
The Incidence:
2 days ago, I had sudden power outage -EXACTLY AT THE MOMENT I double-clicked
my Calc file to open it (as usual) AND IT WAS STILL LOADING to Open. Loading
wasn't completed yet, so my file wasn't yet fully open -but the blank page was
already open and still loading data -then suddenly my computer shut down as
electricity was suddenly gone.
After restarting my computer and double-clicking my Calc file to open it,
nothing was/is no longer working. All my LibreOffice files are no longer
opening up to now. LibreOffice doesn't open at all -even LibreOffice (safe
mode) doesn't open at all when I click it from the Start Menu.
Steps to Reproduce:
1.open your computer
2.double-click any of your LibreOffice files to open it (as usual)
Actual Results:
None of my LibreOffice files open. LibreOffice doesn't open at all. LibreOffice
(safe mode) doesn't open neither.
Expected Results:
Double-clicking my LibreOffice file should open it. Clicking the LibreOffice or
LibreOffice(safe mode) from the Start Menu should also open the software (as
usual).
Reproducible: Always
User Profile Reset: Yes
Additional Info:
LibreOffice doesn't open at all, so I can't copy anything.
My OS is Windows 10 Home -version 22H2
My laptop: Sony Vaio S series - Core i5
My laptop is old --the battery doesn't save power anymore. But the laptop still
performs well when my charger is connected to the power outlet.
So when the power accidentally went off, the laptop automatically shut down as
well. That's what happened at the EXACT TIME my LibreOffice Calc file was still
loading to open.
When the incidence happened, I was still using LibreOffice version 7.2. Then
after trying several times to open it with no success, I downloaded the version
7.5.8 yesterday. I had no issues downloading it. But it just doesn't open at
all up to now.
All other documents or files (MS office, PDFs) on my laptop open normally and
are all good - except LibreOffice.
--
You are receiving this mail because:
You are the assignee for the bug.
