Hi, Bjoern Michaelsen wrote on 2012-10-29 08:51:
We really should document that more -- there is only one (mostly irrelevant) notion of otrs on the wiki and searching the website list only shows two obscure references. That should definitely change. But even if you have an account, you likely would not see how to use it until you have a mail queue setup.
OTRS indeed lacks some documentation, but was up to now mostly used internally by the admins. No worries, however, from my side to opening it up to a wider audience.
Robert is in charge and knows how to create accounts. Florian -- Florian Effenberger, Chairman of the Board (Vorstandsvorsitzender) Tel: +49 8341 99660880 | Mobile: +49 151 14424108 The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany Gemeinnützige rechtsfähige Stiftung des bürgerlichen Rechts Legal details: http://www.documentfoundation.org/imprint _______________________________________________ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
