Le 01/07/2015 15:28, Robinson Tryon a écrit : Hi Robinson,
> Even if your nick is more active than IZBot in the #libreoffice-qa > channel, there are only so many bugs that you can triage in an hour. > I'm interested in hearing what takes the biggest chunk of your time > during bug triage, so we can see if we can simplify and/or reduce the > time/energy that we spend on each bug. Generally, poorly worded initial bug reports. I'm less inclined nowadays to try and second guess what the user has done (or not done), so tend to stick them straight to NEEDINFO with questions. Printing bugs and specific database setups also waste a lot of time. With printer bugs, if you don't have that printer, very often, attempting to triage is useless, other than stating that you can't reproduce on x,y,z printer which is not the one the user filed the bug against. Database bugs are painstaking to reproduce without a sample file provided by the reporter or else complete instructions on how to set up their particular scenario, and that only works if one has access to the particular database server - obviously this is easier with integrated hsqldb. In a database bug, you need to look at : server (and version) db vs. embedded db vs file db; connector : JDBC / ODBC / native; table definitions; query definitions; report builder version; relations; Java version. I only really look at Mac UNCO and db UNCO. Mac UNCO has been shown to be dependent on OSX version - there are some bugs I simply can't confirm because I don't see them on OSX 10.10 and the bugs are reported against earlier versions. Alex _______________________________________________ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
