Great analysis...so it does seem like an option to quickly reset/backup would be very good. Maybe a tender possibility.
Best, Joel On 09/09/2015 08:44 AM, Sophie wrote: > Hi all, > > So as requested during the QA meeting, here is a quick summary of the > study [1] that has been conducted by one FR member on the FR lists > concerning the profile corruption. > > ------------------------------------------ > - based on feedback from users@fr and discuss@fr mailing lists > - about 1300 messages have been sicked containing profil in them > - version was 4.2.x and 4.3.x > > - per module concerned, the results are : LibreOffice, Writer, Calc. > > For 63% of them, resetting the profile didn't solve the problem, for 33% > that solved the problem from which for 15% a partial modification solved > the problem. > > The problem was concerning most of the time functionalities, display and > crashes. The OS the most concerned was Windows for 75% (not a surprise > as a large part of our users are running windows). > > For 11 times, modifying LibreOffice\4\user\config\soffice.cfg\modules > solved a problem met with menus, toolbars, etc... > For 7 times on 11, problems were du to extensions. > > When it was files that were concerned (17 submitted to the list) on 4 > was solved by deleting registrymodifications.xcu. > > Since version 4 there are less problems reported. > > When it was about crashes, 8 times on 30 renaming the profile solved the > problem and was more on old version (3.4 or 3.6). > > The conclusion was that the profile has a bad reputation but its > corruption is not so easy. One reason could be the change between > OpenOffice.org and LibreOffice. Another one is the lack of information > on how it runs and its different files (example is given on the 'store' > file or 'psprint' file where there is no explanation on the file.) So by > documenting it, it should be easier to identify and solve the problems > that a user may encounter. > ----------------------------------------- > [1] http://www.numericoach.net/?Le-profil-de-LibreOffice-est-il-si > > Cheers > Sophie _______________________________________________ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/