source/text/shared/05/00000001.xhp | 57 ++++++++++++++++++++++++------------- source/text/shared/05/00000002.xhp | 12 +++---- source/text/shared/05/00000100.xhp | 6 +-- source/text/shared/05/new_help.xhp | 14 +++++---- 4 files changed, 56 insertions(+), 33 deletions(-)
New commits: commit 23165a3617d8960d5478c684eb04682625ced2c9 Author: Olivier Hallot <[email protected]> AuthorDate: Mon Aug 10 21:39:23 2026 -0300 Commit: Olivier Hallot <[email protected]> CommitDate: Tue Aug 11 11:51:37 2026 +0200 tdf#173038 More references on other type of support + Review getting support page + Added more references + Refactor Change-Id: I1c6e5123b83188eeffd2aeb483d88ebd17ab434c Reviewed-on: https://gerrit.libreoffice.org/c/help/+/209071 Reviewed-by: Olivier Hallot <[email protected]> Tested-by: Jenkins diff --git a/source/text/shared/05/00000001.xhp b/source/text/shared/05/00000001.xhp index 1aa12a14cd..b4ae5c27d7 100644 --- a/source/text/shared/05/00000001.xhp +++ b/source/text/shared/05/00000001.xhp @@ -20,36 +20,55 @@ <meta> <topic id="textshared0500000001xml" indexer="include"> - <title id="tit" xml-lang="en-US">Getting Support</title> + <title id="tit">Getting Support</title> <filename>/text/shared/05/00000001.xhp</filename> </topic> </meta> <body> -<section id="support"> -<bookmark xml-lang="en-US" branch="index" id="bm_id3143272"> +<bookmark branch="index" id="bm_id3143272"> <bookmark_value>support on the Web</bookmark_value> <bookmark_value>getting support</bookmark_value> <bookmark_value>forums and support</bookmark_value> <bookmark_value>Web support</bookmark_value> </bookmark> -<h1 id="hd_id3146873"><variable id="00000001"><link href="text/shared/05/00000001.xhp">Getting Support</link></variable></h1> - <paragraph id="par_id3150667" role="paragraph" xml-lang="en-US">You can find support on <link href="https://www.libreoffice.org/get-help/feedback/";>the %PRODUCTNAME website</link>.</paragraph> - <paragraph id="par_id3154230" role="paragraph" xml-lang="en-US">For a summary of the current support services refer to the <emph>Readme</emph> file in the %PRODUCTNAME folder.</paragraph> -<h2 id="hd_id26327">Local language support pages</h2> - <paragraph id="par_id1318380" role="paragraph" xml-lang="en-US">The %PRODUCTNAME localization projects offer support pages in various languages. Find an overview of the native language projects at the <link href="https://www.libreoffice.org/community/nlc/";>%PRODUCTNAME website</link>. You can find English-language help and support on the <link href="https://www.libreoffice.org/get-help/feedback";>%PRODUCTNAME website</link> as well.</paragraph> -<h2 id="hd_id2611386">Mailing lists</h2> - <paragraph id="par_id3166335" role="paragraph" xml-lang="en-US">Ask about %PRODUCTNAME, find help by volunteers, and discuss topics on the public mailing lists. You can find many general and specialized mailing lists on the %PRODUCTNAME website at <link href="https://www.libreoffice.org/get-help/mailing-lists/";>www.libreoffice.org</link>.</paragraph> -<h2 id="hd_id0915200811081722">Forum</h2> - <paragraph id="par_id0915200811081778" role="paragraph" xml-lang="en-US">You can access web forums to ask and answer questions about %PRODUCTNAME. Choose <item type="menuitem">Help – Get Help Online</item> to access the forum in your language.</paragraph> +<section id="support"> + <h1 id="hd_id3146873"><variable id="00000001"><link href="text/shared/05/00000001.xhp">Getting Additional Support for %PRODUCTNAME</link></variable></h1> + <description id="par_id3150667">You can find support on several %PRODUCTNAME service websites.</description> +</section> + +<h2 id="hd_id191786403814118">Professional support</h2> +<paragraph role="paragraph" id="par_id271786403809027">Businesses, organisations and end users who need dedicated support contracts should visit our <link href="https://www.documentfoundation.org/professional-support/";>Professional Support</link> page. </paragraph> + +<h2 id="hd_id11786402490907">End-user community support (<link href="https://ask.libreoffice.org";>https://ask.libreoffice.org</link>)</h2> +<paragraph role="paragraph" id="par_id481786402510179">This is a question-and-answer site available for multiple local language communities. It serves as a platform for sharing questions and answers. Please create a new topic for each question — one question with multiple possible answers. In most cases, answers come from users like you. Choose <menuitem>Help – Get Help Online</menuitem> to access the forum in your language.</paragraph> + +<h2 id="hd_id311786402497522">Community discussion forum (<link href="https://community.documentfoundation.org/";>https://community.documentfoundation.org/</link>)</h2> +<paragraph role="paragraph" id="par_id931786402945596">This is a forum for community general discussions related to %PRODUCTNAME and The Document Foundation.</paragraph> + +<h2 id="hd_id2602967">%PRODUCTNAME End-user Documentation</h2> +<paragraph id="par_id3497211" role="paragraph">You can download documentation as PDF files, how-tos, and guides from the %PRODUCTNAME documentation website at <link href="https://books.libreoffice.org";><emph>books.libreoffice.org</emph></link>. You can also access the documentation website choosing the menu <menuitem>Help – User Guides</menuitem>.</paragraph> + +<h2 id="hd_id321786407462280">%PRODUCTNAME FAQ</h2> +<paragraph role="paragraph" id="par_id881786407470915">A set of common questions that many users ask. Visit <link href="https://wiki.documentfoundation.org/Faq";>https://wiki.documentfoundation.org/Faq</link>. </paragraph> + <h2 id="hd_id0804200803314150">Security</h2> - <paragraph id="par_id0804200803314235" role="paragraph" xml-lang="en-US">In case you are concerned about any security issue with using this software, you can contact the developers on the <link href="https://lists.freedesktop.org/mailman/listinfo/libreoffice";>public mailing list</link>. If you want to discuss any issue with other users, send an email to the public mailing list <literal>[email protected]</literal>.</paragraph> +<paragraph id="par_id0804200803314235" role="paragraph">In case you are concerned about any security issue with using this software, you can contact the developers on the <link href="https://lists.freedesktop.org/mailman/listinfo/libreoffice";>public mailing list</link>. If you want to discuss any issue with other users, send an email to the public mailing list <literal>[email protected]</literal>.</paragraph> + <h2 id="hd_id3168534">Downloads</h2> - <paragraph id="par_id3028143" role="paragraph" xml-lang="en-US">You can download the latest version of %PRODUCTNAME at <link href="https://www.libreoffice.org/download/";>www.libreoffice.org/download/</link>.</paragraph> -<h2 id="hd_id2602967">Documentation</h2> - <paragraph id="par_id3497211" role="paragraph" xml-lang="en-US">You can download documentation as PDF files, how-tos, and guides from the %PRODUCTNAME documentation website at <link href="https://documentation.libreoffice.org";><emph>documentation.libreoffice.org</emph></link>. You can also access the documentation website choosing the menu <item type="menuitem">Help – User Guides</item>.</paragraph> +<paragraph id="par_id3028143" role="paragraph">You can download the latest version of %PRODUCTNAME at <link href="https://www.libreoffice.org/download/";>www.libreoffice.org/download/</link>.</paragraph> + +<h2 id="hd_id911786407415083">The Document Foundation Wiki</h2> +<paragraph role="paragraph" id="par_id951786407430455">This wiki is maintained by the %PRODUCTNAME community. It mainly contains technical notes and guides for contributors, but also some documentation meant for users. Visit <link href="https://wiki.documentfoundation.org";>https://wiki.documentfoundation.org</link></paragraph> + +<h2 id="hd_id271786407436495">Developers Guide</h2> +<paragraph role="paragraph" id="par_id31786407452432">This manual describes how to write programs using the component technology UNO (Universal Network Objects) with LibreOffice. Visit <link href="https://wiki.documentfoundation.org/Documentation/DevGuide";>https://wiki.documentfoundation.org/Documentation/DevGuide</link>.</paragraph> + <h2 id="hd_id0120200910361765">Participate and give back</h2> - <paragraph id="par_id0120200910361848" role="paragraph" xml-lang="en-US">If you want to take an active role in the worldwide %PRODUCTNAME community, you are very welcome to give feedback, discuss features, propose enhancements, write your own article in an FAQ, how-to, manual, create a video tutorial, etc.</paragraph> - <paragraph id="par_id0120200910361874" role="paragraph" xml-lang="en-US">Visit the <link href="https://www.libreoffice.org/improve-it/";><emph>Get involved</emph></link> page on the website and follow the links for contributors.</paragraph> -</section> +<paragraph id="par_id0120200910361848" role="paragraph">If you want to take an active role in the worldwide %PRODUCTNAME community, you are very welcome to give feedback, discuss features, propose enhancements. To find the right contact point for contributing with your skills, visit <link href="https://whatcanidoforlibreoffice.org";>https://whatcanidoforlibreoffice.org</link></paragraph> + +<h2 id="hd_id601786408024370">Social Media</h2> +<paragraph role="paragraph" id="par_id811786441511628">Many social media and instant messaging groups are available for end users. Some of them are listed in +<link href="https://wiki.documentfoundation.org/Website/Web_Sites_services#Social_Media";>https://wiki.documentfoundation.org/Website/Web_Sites_services#Social_Media</link></paragraph> + </body> </helpdocument> diff --git a/source/text/shared/05/00000002.xhp b/source/text/shared/05/00000002.xhp index 217828cfdc..7abf10654a 100644 --- a/source/text/shared/05/00000002.xhp +++ b/source/text/shared/05/00000002.xhp @@ -20,7 +20,7 @@ <meta> <topic id="textshared0500000002xml" indexer="include" status="PUBLISH"> - <title xml-lang="en-US" id="tit">Icons in the Documentation</title> + <title id="tit">Icons in the Documentation</title> <filename>/text/shared/05/00000002.xhp</filename> </topic> <history> @@ -28,14 +28,14 @@ </history> </meta> <body> -<bookmark branch="hid/HID_INTERFACE_SFXHELP_VIEWSH" xml-lang="en-US" id="bm_id3156421" localize="false"/> +<bookmark branch="hid/HID_INTERFACE_SFXHELP_VIEWSH" id="bm_id3156421" localize="false"/> <h1 id="hd_id3153116"><link href="text/shared/05/00000002.xhp">Icons in the Documentation</link></h1> <section id="symbole"> <h2 id="hd_id3154962">Icons in the Documentation</h2> - <paragraph role="paragraph" id="par_id3146961" xml-lang="en-US">There are three icons used to call your attention to additional helpful information.</paragraph> - <paragraph role="warning" id="par_id3156152" xml-lang="en-US">The <emph>Important!</emph> icon points out important information regarding data and system security.</paragraph> - <paragraph role="note" id="par_id3153897" xml-lang="en-US">The <emph>Note</emph> icon points out extra information: for example, alternative ways to reach a certain goal.</paragraph> - <paragraph role="tip" id="par_id3154216" xml-lang="en-US">The <emph>Tip</emph> icon points out tips for working with the program in a more efficient manner.</paragraph> + <paragraph role="paragraph" id="par_id3146961">There are three icons used to call your attention to additional helpful information.</paragraph> + <warning id="par_id3156152">The <emph>Important!</emph> icon points out important information regarding data and system security.</warning> + <note id="par_id3153897">The <emph>Note</emph> icon points out extra information: for example, alternative ways to reach a certain goal.</note> + <tip id="par_id3154216">The <emph>Tip</emph> icon points out tips for working with the program in a more efficient manner.</tip> </section> </body> </helpdocument> diff --git a/source/text/shared/05/00000100.xhp b/source/text/shared/05/00000100.xhp index e215ac8fe7..2eb9a1f841 100644 --- a/source/text/shared/05/00000100.xhp +++ b/source/text/shared/05/00000100.xhp @@ -20,14 +20,14 @@ <meta> <topic id="textshared0500000100xml" indexer="exclude" status="PUBLISH"> - <title id="tit" xml-lang="en-US" localize="false"/> + <title id="tit" localize="false"/> <filename>/text/shared/05/00000100.xhp</filename> </topic> </meta> <body> <section id="help"><comment>this section is displayed on all module main pages above the other "Help about Help" links.</comment> - <paragraph role="paragraph" id="par_id3150699" xml-lang="en-US">The Help references the default settings of the program on a system that is set to defaults. Descriptions of colors, mouse actions, or other configurable items can be different for your program and system.</paragraph> + <note id="par_id3150699">The Help references the default settings of the program on a system that is set to defaults. Descriptions of colors, mouse actions, or other configurable items can be different for your program and system.</note> </section> - <paragraph role="paragraph" id="par_id3150618" xml-lang="en-US">The <emph>$[officename] Help system</emph> provides easy access to information and support. There are several ways to find what you are looking for in the <link href="text/shared/05/00000110.xhp"><emph>Help environment</emph></link>: You can search for a specific keyword in the <link href="text/shared/05/00000130.xhp"><emph>Index</emph></link>, carry out a full-text search under <link href="text/shared/05/00000140.xhp"><emph>Find</emph></link>, or look through a hierarchical list of the <link href="text/shared/05/00000160.xhp"><emph>Topics</emph></link>.</paragraph> + <paragraph role="paragraph" id="par_id3150618">The <emph>$[officename] Help system</emph> provides easy access to information and support. There are several ways to find what you are looking for in the <link href="text/shared/05/00000110.xhp"><emph>Help environment</emph></link>: You can search for a specific keyword in the <link href="text/shared/05/00000130.xhp"><emph>Index</emph></link>, carry out a full-text search under <link href="text/shared/05/00000140.xhp"><emph>Find</emph></link>, or look through a hierarchical list of the <link href="text/shared/05/00000160.xhp"><emph>Topics</emph></link>.</paragraph> </body> </helpdocument> diff --git a/source/text/shared/05/new_help.xhp b/source/text/shared/05/new_help.xhp index dda16c8174..936d546c4f 100644 --- a/source/text/shared/05/new_help.xhp +++ b/source/text/shared/05/new_help.xhp @@ -25,14 +25,18 @@ <bookmark branch="hid/.uno:HelpOnHelp" id="bm_id3706162" localize="false"/> <bookmark branch="hid/.uno:HelpIndex" id="bm_id3806162" localize="false"/> <h1 id="hd_id3153884"><variable id="newhlp"><link href="text/shared/05/new_help.xhp">The %PRODUCTNAME Help</link></variable></h1> + <description id="par_id171534888116943">Provides an overview of the %PRODUCTNAME Help system.</description> <embed href="text/shared/06/youtubevideos.xhp#whatisit"/> <bookmark branch="hid/SFX2_HID_HELP_TOOLBOX" id="bm_id3153114" localize="false"/> - <paragraph role="paragraph" id="par_id171534888116942">%PRODUCTNAME Help pages are displayed in your system default web browser.</paragraph> - <paragraph role="paragraph" id="par_id171534888116943">The purpose of Help is to provide a compact reference for the features of %PRODUCTNAME. For richer documentation that teaches the usage of the office suite from the ground up, see <link href="https://books.libreoffice.org/";>our guide books</link>. Additionally, The Document Foundation wiki has in-depth articles about <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Documentation/Calc_Functions";>Calc functions</link> and <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Macros";>macros</link> as well as <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Documentation/HowTo";>how-to guides</link> and <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Faq";>answers to frequently asked questions</link>. If you are looking for support, you may ask questions in our <link href="https://ask.libreoffice.org/";>user support forum</link>.</paragraph> + <embed href="text/shared/05/00000100.xhp#help"/> - <warning id="par_id3156183">The Help system for all versions of the software is based on the same source files. Some of the functions described in Help may not be included in this particular distribution. Some features specific to a distribution may not be mentioned in this Help.</warning> - <paragraph id="par_id3147143" role="paragraph"><ahelp hid=".uno:HelpOnHelp" visibility="hidden">Provides an overview of the Help system.</ahelp></paragraph> + <note id="par_id3156183">The Help system for all versions of the software is based on the same source files. Some of the functions described in Help may not be included in this particular distribution. Some features specific to a distribution may not be mentioned in this Help.</note> + <note id="par_id341534965962279">Help pages of %PRODUCTNAME Extensions still use the old Help system. The old Help system help pages <link href="text/shared/05/00000110.xhp">are available from here</link>.</note> + + <h2 id="hd_id351786405493381"><embedvar href="text/shared/05/00000001.xhp#00000001" markup="ignore"/></h2> + <paragraph role="paragraph" id="par_id391786401432950">For richer documentation that teaches the usage of the office suite from the ground up, see <link href="https://books.libreoffice.org/";>our guide books</link>. Additionally, The Document Foundation wiki has in-depth articles about <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Documentation/Calc_Functions";>Calc functions</link> and <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Macros";>macros</link> as well as <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Documentation/HowTo";>how-to guides</link> and <link href="https://wiki.documentfoundation.org/Special:MyLanguage/Faq";>answers to frequently asked questions</link>. If you are looking for support, you may ask questions in our <link href="https://ask.libreoffice.org/";>user support forum</link>.</paragraph> + <h2 id="hd_id701534964258231">The %PRODUCTNAME Help pages features</h2> <h3 id="hd_id561534964266978">The Module List</h3> <paragraph role="paragraph" id="par_id851534964274673">Located on the top of the page, click to open the drop-down list and select the %PRODUCTNAME module to display the module Help main entry page.</paragraph> @@ -45,7 +49,7 @@ <h3 id="hd_id151534901836252">Searching the Help Index</h3> <paragraph role="paragraph" id="par_id311534901893169">Type the keyword in the Search text box. The search is performed immediately, while you type the keyword.</paragraph> <paragraph role="paragraph" id="par_id171632107583486">The search results are displayed as a filtered list of matches grouped by module name. The search results also include near matches. The matching parts of the search term are highlighted in each result.</paragraph> - <paragraph role="paragraph" id="par_id201534891524377">The <emph>GLOBAL</emph> heading indicates a match for keywords relevant to more than one %PRODUCTNAME module. For example, cell borders applies to spreadsheets cells as well as text and presentation table cells or frames.</paragraph> + <paragraph role="paragraph" id="par_id201534891524377">The <emph>%PRODUCTNAME</emph> heading indicates a match for keywords relevant to more than one %PRODUCTNAME module. For example, cell borders applies to spreadsheets cells as well as text and presentation table cells or frames.</paragraph> <paragraph role="paragraph" id="par_id261534891513315">Use the arrow icons on the bottom of the Index to scroll forward or backward the Index entries or filtered result list.</paragraph> </section>
