This isn't for end-users, it's for QA team......and it's our job to do as much as possible to help the developers. I know when I'm doing the development side I appreciate whatever previous info users and QA can provide. It's maximizing the efficiency of our abilities....limited # of developers means we should be using their time wisely, not running backtraces that someone with 1/10th of their computer programming skills could manage just fine.
Best Regards, Joel On Fri, Sep 7, 2012 at 12:56 PM, John Smith <lbalba...@gmail.com> wrote: > On Fri, Sep 7, 2012 at 9:49 PM, Joel Madero <jmadero....@gmail.com> wrote: > > I'll bring this up at our next conference call and see if there is a > > possible solution. > > > > > > Best Regards, > > Joel > > > > > May I humbly note that I personally feel that developers should be > able to produce their own backtraces, given a solid reproducible > test-case in the bug report ? Perhaps effort would be better spend on: > > 1.) > teaching end-users how to provide a reproducible test case in a bug report > > 2.) > teaching devs on how to produce backtraces > > instead of: > > 1.) > teaching end-users how to install symbol binaries and backtrace them > on their platform ? > > > Just my 2$ > > > - John Smith. >
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