Date: Thu, 11 May 2000 16:22:14 -0400
From: "Steve Schone" <[EMAIL PROTECTED]>
Subject: RE: Toshiba support on the internet

Larry,

The *guess* is that there are some remnants from the old Cis software left
on your system.  As a result it is treating you like a member with an unpaid
account.  Cis used a program called Virtual key.  Go to Control Panel and
then add/remove programs.  You will want to remove virtual key if it is
there as well as any other CompuServe specific software.

This is what I got from Cis, but I don't have any of these programs on my
system and it still logs me in under my correct id, so I suspect there may
be a cookie somewhere with this info in it.

Let me know if it works for you.

Steve

> -----Original Message-----
> From: Larry Bishop [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, May 11, 2000 2:01 PM
> To: Libretto
> Subject: Re: Toshiba support on the internet
>
>
> Date: Thu, 11 May 2000 12:55:40 -0500
> From: "Larry Bishop" <[EMAIL PROTECTED]>
> Subject: Re: Toshiba support on the internet
>
> Right Steve, I used to be a member..   Thanks for your help!
>
> Larry Bishop
> [EMAIL PROTECTED]
>
> >Larry,  >You were a CompuServe member at one time, is this
> correct?  If so
> my guess
> >is that Csi left cookies or something similar on your system and
> it is try
> >to log in assuming you are till a member.  Let me see if I can find out
> >anything from my Csi contacts (may take a few days).
> >Steve
> >
>
>
>
>
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