Date: Sun, 29 Oct 2000 14:55:07 -0500 From: "Stacey Tenen" <[EMAIL PROTECTED]> Subject: Followup on Dynamism Problems Hello Everyone! I promised an update on my Dynamism experiences - here goes: I can happily say that I received a replacement 1100v back from Dynamism this week. To recap, I had serious problems with my first one, and after more than a month of struggling, finally obtained an RMA and sent it in to Dynamism, and they sent it on to Japan for a warranty repair. After a week or so of waiting, I emailed Dynamism to ask for an update, and lo-and-behold, they quickly offered to send me another 1100v from their stock instead of my having to wait for mine to return. Now that's service! I wish I hadn't had to wait as long as I did for this to happen, but I'm very satisfied with the solution. Redemption is sweet - I can certainly recommend using them as a vendor again. I hope this experience hasn't been lost on Dynamism, and that this action reflects a rededication to excellent customer service. Regards, Stacey Tenen Senior Network Consultant marchFIRST ************************************************************** http://libretto.basiclink.com - Libretto mailing list http://libretto.basiclink.com/archive - Archives http://www.picante.com/~gtaylor/portable/faq.html - FAQ -------UNSUBSCRIBE------- mailto:[EMAIL PROTECTED]?subject=cmd:unsubscribe --------UNSUBSCRIBE DIGEST------ Use above but add DIGEST to the subject line... **************************************************************
