Date: Wed, 12 Dec 2001 21:27:08 -0500 (EST)
From: Chris Kalos <[EMAIL PROTECTED]>
Subject: Warranty troubles?
Perhaps I'm just confused. I thought that when you call Toshiba,
mention all the details of how you've purchased a used laptop, and would
like to purchase a 3 year extended warranty, that they would be more than
happy to take your money.
This is evidently not the case. Even though for the past 18
months, my warranty service has been wonderfully. Try calling Toshiba,
and they'd rather tell me that they've decided that now I don't own the
laptop.
I mention this only as a warning to anyone else out there that
purchasing additional warranty coverage on anything from Toshiba is
evidently pointless. I know that a lot of Libretto sales get knowcked
around here, and while I've got to say that I've been pretty happy with my
110CT, I fail to see the point of having the warranty coverage if it means
nothing on the one day that it counts.
(For the record, the current crop of problems involves a
legitimate HDD replacement, the 8.4 GB barrier, and a dead RTC battery.
All issues which I can fix on my own, but that's not what I'm paying
Toshiba for, is it?)
CK
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