Greetings, I am having a problem retrieving specific images from one particular website (auctions.goto.com) using the LWP::Simple function - getstore. The original problem is described at the end of this append. The tech support people at Auction.Goto.com want me to supply them with an HTTP trace from my side showing what getstore is issueing and what it gets back. I contract with a website provider so I'm not really sure I'm going to be able to supply this and I don't know how to do it anyway. I've included what they are asking me for, about getstore, here - Response received from GoTo Auctions support people - ......to investigate this further I'll need an HTTP trace from him on what getstore is doing to create these image requests, and what he gets back when it fails. We don't use perl here so I don't have a good setup to test this internally. Can someone please help me on how I can gather more problem isolation data on my end when I request one of these images using getstore so I can provide it to auction.goto.com ? My customers are getting very discouraged (it sometimes takes 5-10 minutes to get one image). Thank You, Steve Borruso The original problem is described here using the email that I sent to the auctions.goto.com support department - Problem description as sent to auctions.goto.com - The problem seem to consistently happen with a select group of her photos. When I request one of these particular image files from your server (one at a time), it takes several minutes to complete and once it does, only a partial image is returned. It appears that maybe the connection is being broken at your end before transmitting the whole file, my application then times out, and is left with a partial image. It does not seem to have anything to do with file size since many other image files that work fine are of a similar size. My application is a perl CGI program that is utilizing the - libwww-perl library (LWP::Simple) getstore function to retrieve the image file from your site. (end of problem description that I sent) Response received from GoTo Auctions support people - ......to investigate this further I'll need an HTTP trace from him on what getstore is doing to create these image requests, and what he gets back when it fails. We don't use perl here so I don't have a good setup to test this internally.
