Hi all, Over recent months I've had a steady stream of comments from external people trying to use the Linaro deliverables about the difficulty of getting started, understanding what Linaro produces and how to use it.
My experience with supporting users is that using and making sense of the linaro output is often not nearly as easy as we would like to believe. Part of the problem seems to be that we may not do a good job of passing on the knowledge and understanding necessary to allow users to help themselves. Is it worth a session at Linaro Connect to discuss how we could improve the situation? This probably falls in the "community" area. Key things to discuss might be: * identifying and understanding our audience * providing the "missing manual" (what knowledge do we tend to assume in linaro that our audience may lack) * wiki ownership and maintenance (how do we _manage_ the information we produce to maximise its relevance and usefulness) (This includes identifying stale/obsolete information, removing duplicates and providing useful indices, contents lists and introductory material.) Ideally, we should get some users external to linaro to attend and/or provide input. Cheers ---Dave _______________________________________________ linaro-dev mailing list linaro-dev@lists.linaro.org http://lists.linaro.org/mailman/listinfo/linaro-dev
