All, a word about tankless hot water heaters, and a plumber recommendation (two, actually).
When I built when I built this house, I opted for this tankless, continuous hot water heater. Endless hot water! Which our daughters totally did not abuse at all while showering! But Eternal, the manufacturer of said unit, had so many problems that it folded a few years back and ducked all the claims. We suffered through a recall and a few ongoing, though not huge, problems. Though shortly after NYE, it started cycling hot/cold frequently. I could fix it for a short while by doing a hard reboot, but clearly something was wrong. I called local resident, plumber John Silva, who has come highly recommended from many on this list. Super impressed by John's knowledge and helpfulness. He talked me through a few things, even while acknowledging that he does not specialize in tankless heaters. He referred me to Doug Anderson (his former apprentice from years back), who does specialize in these units. Since my troubled Eternal (hah!) heater was 10 years old, decided to splurge on an all-new unit rather than trying to get the Eternal flushed/repaired. Doug and his team came and installed the top-of-the-line Rinnai, with new condensate pumps (for it and the furnace while I was at it). Supposed to be utterly reliable and able to have the dishwasher, washer and two showers running simultaneously. Wholly impressed with Doug's professionalism, friendliness, and readiness to jump in and get things done (like swapping out a condensate pump, which was new of the box, when it was noisier than he thought it should be). Happy to recommend both of them! John Silva, (Lincoln) 781-647-3236 Doug Anderson Plumbing (Chelmsford), (781) 228-1561 and [email protected] <mailto:[email protected]> HTH, --Dennis Liu
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