Hello - To All who responded and gave me advice regarding how to reconnect to internet access - A big Thank you. Short story - It was a long 4 hours with Verizon and they are coming to replace old and defective equipment - BUT I am connected! (see -via email).
For the future, the simple online assist, which attempted a reboot did not work, and was so slow via my iphone and very frustrating. I went through this 2x before getting a person and got outside of the generic "testing" - and I believe the red circled reset button on the modem was the key which was not in the online version. I did give them that feedback - we'll see if they change. Again, Thank you - all who responded were so kind and helpful. I felt at loose ends without the internet. Happy Holidays, Elizabeth On Fri, Dec 8, 2023 at 11:27 AM Elizabeth Hazell <[email protected]> wrote: > Hi Lincoln, > My access to the internet died- bad timing with the holidays! > I am not sure if it is the router, cables or modem. My bill is paid😉 and > laptop ok as went to Library for a zoom meeting. ( BTW- the Library has a > fast connection). > I also went to the Lincoln talk recommended vendor list - but looking for > in home service. > > Does anyone know of a person/business who can help me reconnect? > > Thanks & happy holidays > Elizabeth- > > Sent from my iPhone
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