While we have an occasional minor issue with our water supply, a little perspective might help us make it through them. While almost all of the time we have access to plentiful, clean, potable water at the turn of a knob, somewhere between two¹ and four² *billion* people do not.
¹World Health Organization ²*Science* On Thu, Aug 15, 2024 at 7:49 AM LaFalam, Darin <[email protected]> wrote: > Bijoy, > > > > The date was a mistake I take full responsibility for. > > > > I personally returned all messages we received about the water > interruption Wednesday afternoon. There were a few callers that did not > leave messages. I did not return those calls. > > > > Appreciatively, > > > > Darin > > > > *From:* Bijoy Misra <[email protected]> > *Sent:* Thursday, August 15, 2024 7:41 AM > *To:* LaFalam, Darin <[email protected]> > *Cc:* Lincoln Talk <[email protected]> > *Subject:* Re: [LincolnTalk] water emergency > > > > Dear Mr Darin and friends, > > From the notice, we assumed that the 15th was the valid date. > > Then a truck showed up in front of the fire hydrant yesterday. > > Then we knew that possibly the date was wrong. The date > > mistake was possibly not known to the Department or they > > did not care. We had to take it like a forced emergency. > > Then the delay. There was no messaging, no courtesy. > > I called the Water office at 3:30, the message was "We are > > closed. Call non-emergency Police if there is a water emergency." > > I called the 259 line. The officer was helpful and said that > > the estimated time was 6 PM, but was not sure. > > Then I wrote to Lincoln Talk to alert people. The water > > came at about 5:30 PM. > > I have been in town for twenty years. This is the first time > > I felt a disruption of service was totally mismanaged. > > Water is important in our daily life! > > Regards, > > Bijoy Misra > > 180 Bedford Road > > > > > > > > > > > > On Thu, Aug 15, 2024 at 7:11 AM LaFalam, Darin <[email protected]> > wrote: > > Northern Bedford Road and Mill Street water customers, > > > > I apologize for the wrong date on the Interruption of Water Service > Notification and the water main work taking longer than expected yesterday > (Wednesday the 14th). > > > > The Water Department notified everyone we knew would be affected on Friday > by placing blue notification flyers in their mailboxes on Friday the 9th. > We also posted the Interruption of Water Service notification on Lincoln > Talk, the Lincoln Squirrel, and the Lincoln Water Department Facebook group > (https://www.facebook.com/groups/747772673496079). We expected the work > to be complete by 2:00pm and have a recent history of having water back on > before our estimated time. Occasionally, when working on underground > infrastructure, unforeseen circumstances arise. We were forced to close > valves further from the job site than expected to isolate the work area, > creating an interruption in water service on Mill Street as well. Our crew > and contractor worked diligently, but we could not get the water turned on > until 5:00 – 6:00pm. > > > > When we knew the project was running past the estimated 2:00pm time, we > notified the police and fire departments, and manned the phones to return > phone calls. We also sent an update out on Blackboard Connect, the reverse > 911 service the Town of Lincoln uses. We apologize for any inconvenience, > but this is the nature of water main repair work. We typically schedule > repairs during the day, as many customers are away from home during work > hours. > > > > We have complaints of air in the water lines on Bedford Road outside of > the affected service area. We will get out there immediately to bleed air > from hydrants. > > > > We appreciate your patience and understanding, > > > > Darin LaFalam > > Water Superintendent > > > > > > > > *From:* Bijoy Misra <[email protected]> > *Sent:* Wednesday, August 14, 2024 3:56 PM > *To:* Lincoln Talk <[email protected]> > *Subject:* [LincolnTalk] water emergency > > > > Water service mismanagement > > A faulty notice came in mail : "Water repairs on Bedford Road > > pon Wednesday *August 15*, 7 AM to 2 PM." Water is off > > since the morning. Water office is closed. > > Police says it could be 6 PM as an estimate. > > I don't understand why they can't phase it so as not to cause > inconvenience. > > No shower, no cooking, 3:30 PM. > > Bijoy Misra > > 180 Bedford Road > > -- > The LincolnTalk mailing list. > To post, send mail to [email protected]. > Browse the archives at https://pairlist9.pair.net/mailman/private/lincoln/ > . > Change your subscription settings at > https://pairlist9.pair.net/mailman/listinfo/lincoln. > >
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