Brian,
We've used PrintOMatic Lite to handle printing on several projects...the
usual error is a blank page being printed, not that nothing prints,
but...Here's some of what we've learned (most of this is on printomatic.com)...
Blank or garbled output from PrintOMatic and PrintOMatic Lite for Windows
is almost always a result of two factors: 16-bit color depth, combined with
out-of-date or poorly written print drivers, particularly drivers for
Hewlett-Packard printers. The problem sometimes occurs with systems set to
32 bit color, in addition to 16 bits. The problem is more prevalent with
larger images than small.
Nearly every problem with printing true color images or screen shots with
PrintOMatic can be attributed to out of date or flawed printer drivers.
Part of the problem is that very few programs actually send 16-bit data to
the printer. Photoshop, for example, always sends 24-bit data to the
printer, regardless of the source bit depth.
The blank output problem most commonly occurs when using Hewlett Packard
print drivers to print to a black & white HP printer. We are discovering
that these are the worst print drivers in the industry, with the most
poorly implemented color support. HP is virtually the only manufacturer
whose drivers have color printing flaws that cause PrintOMatic pages to
come out blank.
PrintOMatic is one of a very few programs that actually send data to the
printer at the source bit depth, which for many people running Windows 95
and NT, happens to be 16 bits per pixel.
Over the past couple of years, most driver developers have finally stepped
into line with 16-bit image data support. As a result, getting the latest
version of the drivers for your printer will often solve the "blank page"
bug when printing true color images with PrintOMatic.
Recommended Solutions
Update your print drivers to the latest version from HPs web site.
Manually change the screen depth to 8 bits (most reliable) or 24 or 32 bits.
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