Three of the top four hits from a Google search for COVID-19 vaccination booking were for the federal and ACT government websites, which is good. These encourage the public to book online for a vaccination, but make it difficult to do so. In contrast the one from a private provider worked much better.

The Federal and ACT Governments do not appear to have designed their vaccination websites to prioritize actually getting vaccinated. There are obvious flaws in the federal and ACT vaccination websites, including incorrect, and misleading formation, which by making it harder for the public to get vaccinated, is placing lives, and the economy, at risk. I suggest changing the government sites to make it easier for the bulk of the population to book a vaccination.

Suggested Changes:

1. Booking Link at Top of Page: Both federal and ACT governments should have a line at the top of their main COVID-19 web pages for booking:

Fifty or over? Book your COVID-19 vaccination now: *50+ Book!*

2. Show online booking sites first: The federal government page should display vaccination centers which have online booking first. Public high capacity clinics should be displayed first, followed by GP clinics, and GPs last.

3. Allow ACT residents to register online with ACT Health: The ACT Government should delete the map from their page until there are more ACT centers for the public to choose from. The Medicare number entry field on the MyDHR registration page should be changed to use the same format as federal government and private medical sites. The restriction that only existing patients can register should be lifted.

More at: https://blog.tomw.net.au/2021/05/improving-australian-federal-act-covid.html


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Tom Worthington, MEd FHEA FACS CP IP3P http://www.tomw.net.au
TomW Communications Pty Ltd. PO Box 13, Belconnen ACT 2617, Australia
Liability limited by a scheme approved under Prof. Standards Legislation

Honorary Lecturer, Computer Science, Australian National University https://cecs.anu.edu.au/research/profile/tom-worthington
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