Barring a tangential mention of vague "opt-out functionalities", this response fails to address any point I made.
Do they think we are stupid? Regards, K. -------- Forwarded Message -------- From: ABC Privacy <[email protected]> To: [email protected] <[email protected]> Subject: RE: Privacy-hostile account requirement for iView - why? Date: Wed, 30 Jun 2021 07:47:23 +0000 Dear Mr Auer, Thank you for contacting the ABC and thank you for your feedback. We appreciate your concerns and we take them very seriously. Requiring audiences to log in to an ABC Account helps us to continue to improve our services for all Australians. It means that we can understand what account holders are engaging with and we can make sure we are providing content and features for everyone. It also enables us to provide all the great features people expect from video streaming services, like saving your favourite programs to a watchlist, and to continue watching where you left off across devices. The decision to require audiences to log in is not a commercial one, but one that will ensure we serve the Australian public by ensuring that our content and products remain relevant into the future. The ABC conducted Video On Demand research last year with a nationally representative sample of over 1500 people. 95% of ABC iview audiences expressed their desire for new and improved digital features. That said, we are constantly monitoring audience feedback and reviewing our practices, including in relation to opt-out functionalities, to meet and exceed community expectation Please be aware that you will still be able to continue to watch our free to air television channels, as well as access other ABC websites and apps including ABC News without logging in. You may also able to use ABC iview without logging in to your ABC Account. You will find a list of devices and TVs that can log in to ABC iview here< https://iviewsupport.abc.net.au/hc/en-us/articles/360003864996>;. If your model of TV or your device cannot log in to ABC iview, you will not need to log in to watch programs on ABC iview. To find out how the ABC handles your personal information, please visit our Privacy FAQs.< https://help.abc.net.au/hc/en-us/sections/360000320696-Privacy-FAQs> Please also review our ABC Privacy Policy< https://help.abc.net.au/hc/en-us/articles/360001154976-ABC-Privacy-Policy > and ABC Privacy Collection Statement< https://help.abc.net.au/hc/en-us/articles/360001511015-ABC-Privacy-Collection-Statement> ;. Thank you again for reaching out to us. Kind Regards, ABC Privacy -----Original Message----- From: Karl Auer <[email protected]> Sent: Sunday, 30 May 2021 7:30 PM To: ABC Privacy <[email protected]> Subject: Privacy-hostile account requirement for iView - why? Hullo My ABC I do not understand why you are introducing a privacy-hostile policy requiring all ABC iView users to have accounts. For people who want the benefits of an account, such as customised programming or whatever, accounts are a great idea. But that can be achieved entirely and effectively through opt-in. There is no technical need to impose an account requirement on everybody. Forcing everyone to have an account, whether they want one or not, rather suggests that there are benefits to YOU, about which you have not informed us. Which leads to the uncomfortable suspicion that the benefits to you are not things we, your viewers, would want you to have, if we knew about them. Please: Make the account system opt-in. Or make public ALL the reasons why you will not or cannot do so. Right now, you seem to be working hard on destroying your status as one of the most trusted institutions in our country. Thank you Karl Auer. -- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Karl Auer ([email protected]<mailto:[email protected]>) -- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Karl Auer ([email protected]) http://www.biplane.com.au/kauer GPG fingerprint: 2561 E9EC D868 E73C 8AF1 49CF EE50 4B1D CCA1 5170 Old fingerprint: 8D08 9CAA 649A AFEF E862 062A 2E97 42D4 A2A0 616D _______________________________________________ Link mailing list [email protected] https://mailman.anu.edu.au/mailman/listinfo/link
