Companies rethink return-to-office plans amid omicron cases

By ANNE D'INNOCENZIO today  
https://apnews.com/article/coronavirus-pandemic-business-lifestyle-health-937d4c71e44781cf1d25ce6b56141eb0


NEW YORK (AP) — Companies of all sizes are rethinking their plans to send 
workers back to the office as the new omicron variant adds another layer of 
uncertainty.

Alphabet’s Google and the nation’s second largest automaker Ford Co. are among 
those once again delaying their return-to-office plans, while other businesses 
whose employees have already returned are considering adding extra precautions 
like requiring masks.

Officials in the United Kingdom, Denmark, Norway and Sweden also have asked 
people in recent days to work from home if they can because of concerns about 
the variant.

Meta, formerly known as Facebook, and ridesharing company Lyft separately 
announced Tuesday that they’re letting workers delay their return when offices 
fully reopen early next year. Meta still plans to open its headquarters at the 
end of January but will allow workers to delay their return as late as June.

Lyft says it won’t require workers to come back to its offices for all of next 
year, though they will fully reopen as planned in February.

The moves are the latest indication of how difficult it is for companies to set 
firm plans for their employees’ mandatory return as worries about a spike in 
new cases or new variants keep shifting deadlines.

This fall, the delta variant spurred many big companies to postpone a mandatory 
return to early next year.

“A year and a half ago, we thought this would be for a very short time,” said 
Jeff Levin-Scherz, population health leader at Willis Towers Watson, a global 
advisory firm. “But the pandemic has thrown us many curves, and employers need 
to continue to be nimble.”

The firm’s survey of 543 employers with 5.2 million workers showed on average 
34% of remote-capable employees remain remote, but that would decline to 27% by 
the first quarter of 2022. However, the survey was conducted before news of 
omicron surfaced.

The delayed plans are yet another blow to already struggling restaurants, bars, 
dry cleaners and other businesses that rely on office workers as patrons. 
Particularly hard-hit are those in downtown or midtown areas of cities like New 
York dominated by office buildings that remain largely empty.

The delays come even as U.S. health officials say early indications suggest 
omicron may be less dangerous than delta, which continues to fuel 
hospitalizations.

Lawrence Gostin, a public health expert at Georgetown University, doesn’t 
believe there’s enough scientific information on omicron to warrant companies 
delaying their return-to-office plans.

“There will be a constant stream of new variants as well as surges and waning 
of cases,” Gostin said. “We shouldn’t disrupt normal business activity at every 
possible trigger.”

He noted that layered protection like masks, vaccinations and ventilation are 
highly effective at preventing virus spread in a workplace.

Still, the stream of new variants is having a psychological impact on business 
owners.

“Omicron has made me realize work life will never return to the way it was 
pre-COVID,” said Gisela Girard, president of advertising agency Creative 
Civilization, whose 12 employees have been working remotely since March 2020. 
“It made me realize how working from home is likely to keep employees, their 
families and also our clients safe.”

This summer, Girard’s company aimed for a mandatory hybrid work plan to start 
in fall, but delta pushed back those plans to early next year. Now, omicron has 
her reconsidering not only those plans but whether employees should return at 
all. She renewed the office lease last year but said she’s rethinking the 
physical office space.

For companies that have already brought workers back to the office, it’s harder 
to retreat and allow them to be remote again. Still, some are considering new 
safety measures.

Kent Swig, president of Swig Equities LLC, a privately owned real estate 
investment and development company in Manhattan, said its 65 employees returned 
to the office in fall 2020 on a hybrid basis and went to five days a week in 
the office in May, after all were vaccinated.

However, Swig says he’s now closely monitoring the new variant and will 
consider mandating masks and even requiring COVID-19 testing a few times a week 
if the threat increases. He said he will reverse course and start hybrid or 
remote work if the situation gets worse.

“My first and foremost job is to protect all my staff,” Swig said. “I am going 
to err on the side of caution.”

Levin-Scherz noted many employers have set multiple dates for return to the 
workplace over the past year, and at this point are looking to resolve more 
uncertainty before they set new dates.

Target CEO Brian Cornell recently told The Associated Press that it’s “avoiding 
putting dates on the calendar” for a mandated return to its Minneapolis 
headquarters. Target started gradually opening collaboration areas and 
workspaces in the fall for employees who wanted an option to work on-site.

“We’re going to learn along the way and make sure we make the right steps for 
our team,” Cornell said.

Lyft said the decision to let workers choose to work remotely for all of 2022 
wasn’t tied exclusively to omicron but said new variants are a factor 
contributing to uncertainty.

“We’ve heard from our team members that they value continued flexibility in 
determining where they work and would benefit from additional time to plan,” 
said Ashley Adams, a Lyft spokeswoman.

Meanwhile, Google is indefinitely delaying the mandatory return to its offices. 
A company spokesperson said in an email that the update was in line with its 
earlier guidance that a return would start no sooner than Jan. 10 and depend on 
local conditions. The company said it safely opened more than 90% of its U.S. 
offices and nearly 40% of U.S. workers came into the office in recent weeks.

Ford said Monday that it will delay plans for hybrid work at its Dearborn, 
Michigan, headquarters until March and plans to start a pilot phase for select 
employees in February. It had previously said it wouldn’t start the hybrid work 
model before January.

Ford said that the hybrid work model affects approximately 18,000 employees in 
North America. Hourly manufacturing employees returned to work in May 2020.

___

Follow Anne D’Innocenzio: http://twitter.com/ADInnocenzio

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