As I waited for the Telstra helpline to be answered by a human this morning (for about 25 minutes too), a recored announcement included this priceless gem of management speak:
"we know customers don't like talking to a machine, that's why we've created the Telstra app..." _David Lochrin_ _______________________________________________ Link mailing list [email protected] https://mailman.anu.edu.au/mailman/listinfo/link
