Apple lets Aussie IT teams mass-configure devices

By Allie Coyne on Nov 13, 2014  
http://www.itnews.com.au/News/397837,apple-lets-aussie-it-teams-mass-configure-devices.aspx


Australian enterprises managing fleets of iOS and OS X devices will now be able 
to configure new iPhones and Macbooks to their own group settings without 
having to unbox and prepare each device before use.

Apple’s device enrolment program (DEP) - which had previously only been 
available in the United States - seeks to streamline the management and 
deployment of group-owned Apple devices, for both the IT team and the end-user, 
by automatically preparing the phone, tablet, or laptop for device management.

http://www.apple.com/business/dep/

It removes the need to manually configure iPhones, iPads and Macbooks, allowing 
group members to use the devices straight out of the box.

IT teams can assign user profiles before the iPhone is activated, link devices 
to MDM servers, and importantly, use the ‘zero-touch configuration’ tool to 
immediately configure apps and account settings when the device is first 
switched on.

The DEP will as of today become more widely available across the globe - 
including in Australia - and also through authorised resellers. It had 
previously been restricted to direct purchases.

To enrol in the program, enterprise IT managers need to create a DEP account - 
which requires information about the business - and a dedicated Apple ID 
specifically for the program.

Configuring the devices requires the IT manager to link the DEP account to an 
MDM server and assign devices to it. All future Apple hardware purchases can be 
set up to automatically assign to specific MDM servers.

Once the user profiles are assigned to the MDM servers, the device will be 
automatically enrolled in the MDM and configured to the company’s settings once 
the user completes a standard set-up process.

The IT team is also able to create different admin accounts to manage their 
Apple device fleet, supervise iOS devices wirelessly, and lock user devices 
into MDM for ongoing management.

The expansion of Apple’s program comes as the company attempts to expand ts 
influence into the fleet market.

The consumer tech giant recently signed a partnership with IT services behemoth 
IBM to tackle big business, which will see IBM will resell and manage corporate 
iPads and iPhones, while Apple will also offer a support option under its 
AppleCare program directly for big businesses.

http://www.itnews.com.au/News/389724,ibm-and-apple-target-enterprise-with-ios-tie-up.aspx

The pair also plan to develop more than 100 enterprise applications targeted at 
banking, retail, telecommunications, transportation, insurance and healthcare 
players.

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Cheers, folks
Stephen Loosley
Member, Victorian
Institute of Teaching                                     
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