It's a security measure. The next time you call, if your voice is significantly different it will be detected, and they will know that there's at least a real possibility that it's not really you. What will end up being stored is not the recording of the call, but data regarding the "voiceprint"
Many companies do this - the only thing that's different here is that they are letting you know... Scott On Thu, May 28, 2015 at 7:21 PM, Brendan <[email protected]> wrote: > Just tried to return a call to the ATO. First thing I hear is a recorded > message saying they're recording the call to make a fingerprint of my voice. > > _______________________________________________ > Link mailing list > [email protected] > http://mailman.anu.edu.au/mailman/listinfo/link > _______________________________________________ Link mailing list [email protected] http://mailman.anu.edu.au/mailman/listinfo/link
