This relates to an NBN fixed wireless installation. <sarcasm>They've really got their act together.</sarcasm>
<https://www.facebook.com/groups/BIRRR/permalink/470454783163214/> > Today is day 21 with a failed NBN connection for us. We live in Port > Huon, Tasmania, in the beautiful rural Huon Valley. > > We have had one occasion where an NBN technician has turned up, the > day before a scheduled appointment because the technician was in the > street doing another job. We were not at home. > > Since then there have now been four scheduled appointments to which no > NBN technician has shown up. Excuses, via the ISP from NBN have > included - 'We didn't have all the correct information" which is > incorrect. "They weren't home, so we left a card in the post box" > which has never happened. "We went to the wrong address" which is > unverifiable, oh and my favorite "We don't often go down there." Which > is clearly correct. I await with interest the excuse for the no show > on Friday, appointment 4, perhaps " The dog ate my Purchase > Order/IPhone/Car Keys?" > > We are struggling to cope with one iPad with Telstra 3G for which we > will likely need to take out a mortgage. > > My business is seriously affected. > > No one appears to have control over the activities of the NBN, and I > am grateful for the efforts of my ISP. it appears to be ineffective > however. > > I am at a loss as to how to move forward. Direct contact with the NBN > results in "There's nothing we can do" there is no mechanism for > members of the public to address this kind of appalling service. There > is no accountability. > > All we need is for the NBN box in our house to be fixed. > > please does anyone have any strategies, ideas or ways to move this > forward? Our government clearly wants to screw up our telecommunications. -- David Boxall | Drink no longer water, | but use a little wine http://david.boxall.id.au | for thy stomach's sake ... | King James Bible | 1 Timothy 5:23 _______________________________________________ Link mailing list [email protected] http://mailman.anu.edu.au/mailman/listinfo/link
