The story of another business and family blighted by our degraded
telecommunications infrastructure. I wonder where we would be, but for
privatisation. Would we need an NBN project or would we already have
infrastructure for the 21st century?
<https://www.facebook.com/groups/BIRRR/permalink/484382588437100/>
We are on satellite. I've been onto everyone I know to get onto about
the recent *further decline of our service. Basically even the
ombudsman has said they understand what we are going through but the
government body that was overseeing the scheme that we were on is now
disbanded and there is actually no-one dealing with us, or accountable
for the situations of anyone on our scheme. Until the new satellite is
in commission, no one will do anything, and there is certainly no one
holding IPStar; who run the hardware for our system, to any standard
of service. Our service provider can't do anything and seem
exacerbated by the situation themselves. We've tried every trick, even
getting on the roof to clean our dish... I have tried to contact our
local MP several times but he wont return my calls. I've left very
polite messages... Where to next? There has to be something else I can
do. I run my business as a freelance writer and voice over artist from
just over 40 kms SW of Gympie, we are just shy of the NBN upgrade
areas. Apparently there are not enough people living near us to
warrant any hardwired service and we are not in line of site for any
towers as it's very mountainous around here. It's frustrating to hear
our nearest townspeople from Widgee talking about their upgrades while
we still sit here hoping the internet will work today, and constantly
apologizing to my clients for how long it takes to transfer audio
lately. I've become so unreliable directly attributed to the internet,
that my monthly income has gone from a few thousand dollars to a few
hundred, I'm also pregnant and if i can't get enough work to prove at
least 8 hours a week, I will be ineligible for maternity leave when
the time comes, this will be a huge, additional loss for our little
family at this time, again, directly attributed to our failing
service. My partner works for the local meat works, which is also
suffering a down turn and the workers are having their hours cut back
dramatically. We need my income. Is there anywhere further we can push
when we've been told there is not? I can't wait for the next satellite
to "maybe" start sometime between April and October... they'll
probably just push it back again, and in the meantime, the business
I've spent the last decade building is being completely crushed. Any
advice? I really hope there is a light at the end of this shitty
tunnel I've been trying fight our way out of for the last few months!
--
David Boxall | For when the One Great Scorer comes
| To mark against your name,
http://david.boxall.id.au | He writes-not that you won or lost-
| But how you played the game.
--Grantland Rice
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