Friday, October 26, 2018   For the latest updates, go to nytimes.com/bits

Apple Goes on the Attack

This past week the news out of the world’s most valuable public company, Apple, 
 was not a new gizmo or doodad, but rather a withering critique of the 
technology industry from one of its most prominent members.

Timothy D. Cook, Apple’s chief executive, rebuked his peers in a speech to 
European officials on Wednesday by criticizing Silicon Valley for building a 
“data industrial complex” in which our personal information “is being 
weaponized against us with military efficiency.”

As a result, he said, algorithms have magnified our worst tendencies and “rogue 
actors and even governments” have used our data against us “to deepen 
divisions, incite violence and even undermine our shared sense of what is true 
and what is false.”

In one piercing portion, Mr. Cook criticized how companies like Facebook and 
Google — while taking care not to mention them by name — deliver personalized 
news feeds that lead to so-called filter bubbles and confirmation bias.

“Your profile is then run through algorithms that can serve up increasingly 
extreme content, pounding our harmless preferences into hardened convictions,” 
Mr. Cook said.  “If green is your favorite color, you may find yourself reading 
a lot of articles — or watching a lot of videos — about the insidious threat 
from people who like orange.”

He continued: “We shouldn’t sugarcoat the consequences. This is surveillance. 
And these stockpiles of personal data serve only to enrich the companies that 
collect them.”

Whew. Those are strong words, particularly from one of tech’s most powerful 
people.

Mr. Cook and Apple have been clear leaders in Silicon Valley in protecting user 
privacy. But the speech also struck some in the tech industry as self-serving.

Apple’s business model relies on people buying more iPhones, iPads, Apple 
Watches and other gadgets, many of which don’t need much user data to work 
well. Google, Facebook and increasingly Amazon, however, have prodigious 
advertising businesses that rely on building detailed profiles of what people 
read, buy and like.

In his speech, Mr. Cook endorsed “a comprehensive federal privacy law in the 
United States,” which could help undercut the businesses of Apple’s rivals.

Software made by Google and Apple, for instance, backs nearly all of the 
world’s smartphones. Apple built such a strong smartphone business by offering 
sleek, high-end devices that — as Apple has increasingly advertised lately — 
value your privacy.

Google has captured most of the global market, particularly in the developing 
world, by giving its software away to phone makers. In return, Google has 
historically forced them to put its free services front and center on devices. 
That prompts people to conduct more Google searches, watch more YouTube videos 
and ask for more directions on Google Maps — all activities that allow Google 
to collect more personal data and serve more personalized ads.

Mr. Cook and Apple clearly don’t like that approach.

But the market proves that plenty of people would rather opt for a cheap 
Android phone — essentially paying with their personal data and dealing with 
more ads — than splurge on an iPhone. (The cheapest new iPhone is $750.)

Other technologists, such as Alex Stamos, Facebook’s former security chief, 
called Mr. Cook hypocritical for trumpeting the importance of privacy when 
Apple is so deeply intertwined in China.
Apple recently began storing its Chinese users’ data on servers in China run by 
a state-owned company.

Apple has said it, not its Chinese partner, retains the encryption keys for 
that data, but the company regularly complies with lawful data requests from 
governments around the world.

In the last six months of 2017, Apple said, it provided data from about 580 
accounts to the Chinese government, compared with about 5,905 to the American 
government.

Apple has also taken other moves at the behest of the Chinese government, such 
as removing apps from its App Store in China that help people circumvent the 
government’s internet censorship and even news apps like the The New York Times.

Apple has argued that it complies with the laws of the countries it is in, and 
that it is better served by trying to change China from within than from the 
sidelines..

Cheers,
Stephen

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