On 19/6/20 9:34 pm, Roger Clarke wrote:

... Below is the "alert notification" I received ...

You were the *sender* of the message? The system at one of the recipients *replied* to your message?

Apart from being a bit big brotherish, that would seem to go against normal security and risk mitigation principles. Normally messages are checked for spam and viruses with warnings attached for the recipient. You don't alert the sender, as they could use this to learn to get around the checks.

Having a bot reply to the sender with a critique seems a legal risk, as the organization which was running the bot would be liable for what the bot wrote.

Having the bot filter messages, particularly problematic for a medical organization, as there are technical terms which can be misconstrued as profanity, and also slang terms may need to be used with patients for clarity. Such filtering could result in miscommunication with fatal consequences.


--
Tom Worthington, MEd FHEA FACS CP IP3P http://www.tomw.net.au +61(0)419496150
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Honorary Lecturer, Computer Science, Australian National University https://cecs.anu.edu.au/research/profile/tom-worthington
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